Support Board
Date/Time: Mon, 12 May 2025 15:21:49 +0000
Post From: Orders entered on chart can not be cancelled
| [2014-12-22 18:49:48] |
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This is definitely an issue on the Rithmic side. When you notice this select Trade >> Refresh Trade Data from Service. If you still see an order you tried to cancel, with a working order status, contact your broker and have them cancel it. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |