Support Board

Date/Time: Fri, 10 May 2024 18:28:30 +0000

Post From: TrueLive 2014 for SC V1149 Onwards

[2014-12-17 05:02:21] Link To Thread - Link To Post [Go To First Post]
User148364 - Posts: 4
I can give more details now that I've been using it for a few days. I'm in the US, central time zone, but I trade off IB's Hong Kong servers because I primarily trade Asian products in the US evening, so that's where the data is coming from. In the evening, to get TrueLive 2014 to work, I have to set my Data/Trade Service Settings time zone to a non-US based time zone (I'm currently using Hong Kong instead of Athens), otherwise the charts freeze and there's no movement. However, during the US daytime, to get Truelive to work, I have to change the time zone back to a US zone (i.e. Chicago). I haven't tried every time zone option during each period to isolate which ones work and which don't. I'm guessing throughout the day there's a moving line/zone that travels with the sun that if crossed over TrueLive stops working, but maybe there's just a hard cutoff based on a server reset time or something. Anyway, maybe that's a clue into this strange behavior. It works well enough for now, so I'm not worried about it, but at least the issue is repeatable so there has to be an explanation. Mike