Support Board
Date/Time: Tue, 13 May 2025 02:17:35 +0000
Post From: Sierra Chart Settings and Data From Existing Installation to New computer
| [2014-12-09 16:25:01] |
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What exactly do you mean by "chart freezes"? Is the user interface frozen or does a chart not update? What is the "error DOM"? In this kind of circumstance, we recommend that you start with a new installation Sierra Chart and do not copy over any files from an existing installation. At this point, select File >> Close All Chartbooks and open new charts through File >> Find Symbol. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |