Support Board
Date/Time: Wed, 29 Apr 2026 08:17:40 +0000
Post From: Sierra charts keeps disconnecting for the last three months with Rithmic/topstep trader
| [2014-12-03 19:40:42] |
| User235423 - Posts: 8 |
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Ok, I just spoken to Rithmic support and they told me that they cannot look at a logfile from sierra charts to then locate the problem, it seemed they were unwilling to even have a look, what's the procedure in this? Do you have a contact at Rithmic that could provide a resolution to this, many thanks
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