Support Board
Date/Time: Fri, 19 Dec 2025 12:49:07 +0000
Post From: account name issue
| [2014-12-01 22:02:18] |
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In this particular case, you need to give them your TransAct username and they need to set it up as an External Service Username.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |