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Date/Time: Mon, 06 May 2024 05:16:16 +0000



Post From: connection - recon wait

[2014-11-30 20:12:00]
Sierra Chart Engineering - Posts: 104368
This is not unusual over the weekend when using Rithmic. Wait until Sunday evening and see if you still have a problem then.

Open Window >> Show/Hide Message Log, to open the Message Log. In the Message Log you will see the reason for the connection problem.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2014-11-30 20:12:54