Support Board
Date/Time: Tue, 13 May 2025 05:11:20 +0000
Post From: Charts Not Updating - Symbol ESZ14
[2014-11-26 15:21:25] |
User46129 - Posts: 28 |
I'm pulling ESZ14 symbol from SC Exchange Data list. I have performed a 'Full Reset' and 'Update from Server' on the symbol list. It is my understanding that as long as I am pulling from the SC list, it should be in the correct format. I am logged into my funded IB account, but didn't think that was necessary with the SC Exchange Data package. I've checked my time zone. I am subscribed to the SC Exchange data w/ CME data package. I've also tried symbol J6Z14 w/ no success. Thank You, in advance. ******************************************************************************************************************** File >> Disconnect selected. | 2014-11-26 09:08:41 Socket (1192) | Shutdown and closed. | 2014-11-26 09:08:41 SC Exchange Data | Disconnected from the server. | 2014-11-26 09:08:41 SC Exchange Data | Disconnected. | 2014-11-26 09:08:41 Mapping ESZ14 to ESZ4. Service code: cme | 2014-11-26 09:08:43 SC Exchange Data | Starting real-time market data updates for: ESZ4. ID: 1 | 2014-11-26 09:08:43 Using username 0 | 2014-11-26 09:08:43 SC Exchange Data | Connecting to the server scdf2.sierracharts.com. Port 443 | 2014-11-26 09:08:43 Intraday data recording state for symbol ESZ14 is set to download pending. | 2014-11-26 09:08:43 NOTICE: Not connected to Live trading account to receive CME real-time futures data. | 2014-11-26 09:08:43 SC Exchange Data | Connected. | 2014-11-26 09:08:43 Socket (0) | Resolved address ds7.sierracharts.com to IP 8.18.161.133 | 2014-11-26 09:08:43 HD Request # 9 | Downloading Intraday chart data for ESZ14 to the file ESZ14.scid. Service: cme | 2014-11-26 09:08:43 HD Request # 9 | Download start Date-Time: 2014-11-26 08:53:27.0 | 2014-11-26 09:08:43 HD Request # 9 | Using server: scdf2.sierracharts.com port 10149 | 2014-11-26 09:08:43 Socket (0) | Resolved address ds7.sierracharts.com to IP 8.18.161.133 | 2014-11-26 09:08:43 Socket (1192) | Connected. | 2014-11-26 09:08:43 SC Exchange Data | Connected to server. | 2014-11-26 09:08:43 SC Exchange Data | Sending logon request message. | 2014-11-26 09:08:43 Socket (1516) | Connected. | 2014-11-26 09:08:43 HD Request # 9 | Sending historical data logon request message. | 2014-11-26 09:08:43 SC Exchange Data | Server Name: . | 2014-11-26 09:08:43 SC Exchange Data | Server protocol version: 4. Client protocol version: 4. There is a protocol match. | 2014-11-26 09:08:43 SC Exchange Data | Successfully connected. | 2014-11-26 09:08:43 SC Exchange Data | Restarting real-time data updates for symbol: ESZ14 -> ESZ4 | 2014-11-26 09:08:43 HD Request # 9 | Requesting Intraday data. Start Date-Time: 2014-11-26 08:53:27. Record interval: 1. Symbol: ESZ4 | 2014-11-26 09:08:43 Symbol Error - ESZ14 is unknown, unavailable, or improperly formatted. Exchange not authorized. | 2014-11-26 09:08:44 HD Request # 9 | Decompressing data. | 2014-11-26 09:08:44 HD Request # 9 | Receiving Intraday data for ESZ14 starting at 2014-11-26 08:53:27 | 2014-11-26 09:08:44 HD Request # 9 | Timestamp of first Intraday data file record written: 2014-11-26 08:53:27 | 2014-11-26 09:08:44 Socket (1516) | Shutdown and closed. | 2014-11-26 09:08:44 The network socket for historical data has been closed. | 2014-11-26 09:08:44 HD Request # 9 | Received 222 records from 2014-11-26 08:53:27 to 2014-11-26 08:58:39 (5.2 minutes) and wrote 222 records for ESZ14 | 2014-11-26 09:08:44 HD Request # 9 | Intraday download COMPLETE for ESZ14. Completion time: 0s. Unique request ID: 8 | 2014-11-26 09:08:44 Removed historical data download ID 8 | 2014-11-26 09:08:44 Real-time Intraday chart data file updates started for ESZ14 | 2014-11-26 09:08:44 |