Login Page - Create Account

Support Board


Date/Time: Sun, 05 May 2024 16:45:42 +0000



Post From: I can't get the FXCM dataservice to work properly

[2014-11-21 18:22:26]
Sierra Chart Engineering - Posts: 104368

the symbol 'CLF15[M]' tends to be 10min or more behind, I don't see ask and bid lines and I have to do 'delete and download data' to get it uptodate(=10 min behind)
This will be the case when using the SC Exchange Data service within Sierra Chart. You need to be using a futures trading service to take advantage of the lower exchange fees. This is documented here:
https://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#CME
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing