Support Board

Date/Time: Tue, 07 May 2024 18:36:49 +0000

Post From: CQG Trading issue in Release 1211

[2014-11-12 22:17:47] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We are unable to reproduce this problem. Also, we have not made any changes to the CQG FIX service. It is stable. Are you switching between CQG FIX Trading and CQG Web API services? If so, then this could be part of the problem. We need a simple example where we can reproduce this problem. We entered an order at a limit price which would not fill and it had Attached Orders and we cannot duplicate the problem when we disconnect or connect. If you can reproduce this problem with this kind of scenario we would like to know. Also, it really is impossible that in order would go to a Canceled state when disconnected. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing