Support Board

Date/Time: Tue, 07 May 2024 07:40:22 +0000

Post From: No level 2 data for some symbols

[2014-10-29 17:47:58] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We tested MSFT and FB. We did not get market depth data either. For some reason TD Ameritrade is not providing the market depth data any longer for those symbols and there is no error message. Possibly there is a subscription fee for this that is required. You could check with TD Ameritrade. We tend to think that is the problem. Sierra Chart does not support any other source for stock level 2 data. Only for futures. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing