Support Board
Date/Time: Sun, 11 May 2025 12:20:24 +0000
Post From: sierra charts intermittently disconnecting
| [2014-10-29 09:31:06] |
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We do see the connection problems in your Sierra Chart Message Log. This is one of them: OEC FAST Data socket (968) | Closed. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2014-10-29 04:39:06 OEC FAST Data socket (968) | Shutdown and closed. | 2014-10-29 04:39:06 OEC FAST Data: Socket connection was closed without any logout messages sent or received. | 2014-10-29 04:39:06 Connection to the external service has been lost. | 2014-10-29 04:39:06 From what we can tell there are two possibilities here. Either a problem with the OEC server or a connectivity problem on your side. We do not have the ability to determine what the problem is but OEC does. However, from what we can tell it looks more to be on your side because we also have a connection to the same server and we are not noticing a problem at this time. Try restarting your computer In regards to Daily Profit/Loss, refer to this page here: https://www.sierrachart.com/index.php?page=doc/helpdetails81.html Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-10-29 09:31:59
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