Support Board
Date/Time: Sun, 11 May 2025 12:11:06 +0000
Post From: sierra charts intermittently disconnecting
| [2014-10-29 08:41:40] |
| donnarussellfishing - Posts: 11 |
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Checked with Gain Capitol & they are not experiencing any problems with their feed with Sierra Charts & says it is turned on & working fine. However my live trading charts are intermittently disconnecting & reconnecting frequently. I was in a trade & had to get out when it reconnected so not to lose any more money as the connection is too intermittent. Then when I flattened out the trade it had a -$150 loss however when called trading desk they said it was a -$184 which is not shown on Sierra charts. Also my trade positions & Daily Net PL shows zero. Clearly my charts from Sierra Charts are not working & need an immediate fix in order to keep trading. Thanks I can send you my log if that would help you figure out what is going on with my charts. I am sending you my chart log for your review. Thanks
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