Support Board
Date/Time: Thu, 12 Nov 2026 20:31:16 +0000
Post From: Incorrect data/visual display?
| [2026-11-12 18:24:43] |
| ASTrader036 - Posts: 17 |
|
Hi, I seem to be having a glitch with regards to the data I'm seeing on screen. It's a bit of a strange one but I'll do my best to explain it. The first thing is I seem to be getting incorrect data, not from the data feed itself, but more performance metrics. For example, I might be + $50 on the day, but profit is showing -$345. It's all correct on the actual trade log, but not on the trade window I have attached. Second thing is my data feed cuts out momentarily for around 15 - 20 seconds every 15 minutes or so, where the chart simply stalls completely and shows zero activity until it downloads again, and price restarts in a different place. I still get rollover alerts, and I'm on the the correct symbol. Third thing is it's starting to seriously lag, so much so that I can't even look at the charts now as the curser just can't catch up. I'm clicking but nothing is happening, I can't maximize or minimize my charts. I can click the x to log off but that has a 3-5 second delay as well. I'm sure it's something simple, just need someone to tell me what to do? Many thanks |