Support Board
Date/Time: Thu, 29 Oct 2026 21:37:34 +0000
Post From: Two Factor Auth message being received via Message Log while I'm already logged in.
| [2026-10-29 19:30:09] |
| User158823 - Posts: 43 |
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MESSAGE LOG popped up automatically informing me to "restart". This occurred while I was already logged in and open in a chartbook. This is the second time today I'm getting the below type of message WHILE I'm already logged and WHILE I've been on 2FA for more than 6 months now. Didn't switch off of 2FA, meaning I made no recent changes. In fact, I made no changes to 2FA since I turned it on ~6 months ago. Yet I received this message twice today. The first time I restarted. This time is b/t 3 and 4 and I'm reluctant to restart. 2026-10-29 14:58:03.748 | Saved Chartbook: ES Chartbook.Cht. Time: 0.0047 seconds. 2026-10-29 14:58:03.753 | Saved Chartbook: MES - ES Chartbook.Cht. Time: 0.0051 seconds. 2026-10-29 14:58:28.953 | Saved Chartbook: ES Chartbook.Cht. Time: 0.0054 seconds. 2026-10-29 14:58:28.962 | Saved Chartbook: MES - ES Chartbook.Cht. Time: 0.0088 seconds. 2026-10-29 15:21:20.847 | Performing login for updated account information. 2026-10-29 15:21:21.633 | SierraChart_Main Login | Two factor authentication is enabled on the account. A New 2FA code has been sent by email. | Restart SierraChart_Main * Please advise. Thank you. Kind regards, Gary Francis Mohamad +1 (201) 207-2215 Date Time Of Last Edit: 2026-10-29 19:30:49
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