Support Board
Date/Time: Tue, 27 Oct 2026 03:45:57 +0000
Post From: EUREX Data Feed Server Changes - Restart Sierra Chart Required
| [2026-10-27 00:32:32] |
| Sierra_Chart Engineering - Posts: 25290 |
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If there continues to be an ongoing problem with packet loss, then this is a very challenging and difficult problem for us to resolve. And we will not be able to have an immediate solution for it. It takes an immense amount of work, and a lot of complex work and very detailed work, to even debug the correction algorithm for a problem like this. We will work on the issue and find a solution but it is not going to be easy. And overlapping market depth levels can continue to persist, until it is resolved. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |