Support Board
Date/Time: Sun, 25 Oct 2026 22:55:48 +0000
Post From: New Trial Account Connection Block -
| [2026-10-25 19:18:24] |
| User400168 - Posts: 2 |
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Hello Support, I just created a new trial account to evaluate the software for index futures backtesting. My account shows the trial package is active until November 15th and my CME non-professional agreement is submitted, but the desktop application keeps returning 'Service Package does not support this function or account is expired.' Could an admin please review my account and activate the data entitlement flag for this trial? Thank you. Date Time Of Last Edit: 2026-10-25 19:23:48
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