Support Board
Date/Time: Fri, 09 Oct 2026 19:09:13 +0000
Post From: Rithmic Direct - DTC [trading] cannot connect since 2026-10-08 ~18:34 ET (Lucid Trading)
| [2026-10-09 14:23:02] |
| John - SC Support - Posts: 48166 |
|
The only thing we can say is that you are having an issue connecting to Rithmic. Refer to the following for the general information on connectivity issues: Data/Trading Service Connection and Symbol Issues: 1.2. Network Communication or Server Problem There is not an issue with Sierra Chart itself. The issue is completely somewhere between your system and Rithmic, but we have no way to know where exactly the issue is. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |