Support Board
Date/Time: Wed, 07 Oct 2026 17:33:05 +0000
Post From: AutoTrader Missed Entry
| [2026-10-07 13:23:59] |
| noumantrades - Posts: 14 |
|
Sierra Chart hung for ~4 minutes today and I had to kill it. It hung inside an ACSIL sc.SellEntry() call as per Claude. I run about 11 different chartbooks andeach one has autotrader study inside it. On this particular chartbook, this is the second time that I am having the same issue where the signal fired and then Sierra froze and I had to restart it. Can you please look into it and let me know if there is anything wrong on my side? 2026-10-07, chart GCZ6.COMEX/MGCZ6.COMEX [C][M] Renko 16t #3, account 71516394, Rithmic Direct - DTC. At 12:21:08 UTC my study called sc.SellEntry() to submit a 2-lot market order on MGCZ6.COMEX with an attached bracket. The call never returned. Message Log - last line written by any chart or study: 2026-10-07 08:21:08.956 | Chart: GCZ6.COMEX/MGCZ6.COMEX [C][M] Renko 16t #3 | Study: AutoTraderLegs | bar=869 eval=868 | shortSig=868(fresh 1) | pos=0 (chart time is UTC-4). Nothing from any chart after that. Meanwhile Denali, SC Data with Depth and Rithmic Direct - DTC kept heartbeating normally until 08:25:04, when I restarted. Largest gap anywhere in the message log is 17.0s, so there was no data stall - only the chart/UI thread stopped. TradeActivityLog_2026-10-07_UTC.71516394.data has no record at all at 12:21:08 UTC. Every other entry in that file, successful or rejected, first writes three "Auto-trade: ... | SellEntry | ..." records before anything goes to the trade service. None were written here, and the next InternalOrderID (277911) was never issued. So it blocked before the order was even created. The connection was fine - an NQ order filled on the same connection at 09:57:26 UTC and its stop filled at 10:42:50 UTC. What can make InternalSellEntry block indefinitely before it writes those records? Is there an internal lock around order submission that a study call can wait on? Three chartbooks place orders on this same account and symbol. I have attached the Message Log as well as Trade Activity Log for reference. Thank you so much Muhammad |
Private File Private File Private File |