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Post From: Problem connecting to AMP

[2014-10-16 12:52:56] Link To Thread - Link To Post [Go To First Post]
User24858 - Posts: 2
Hello Support, I am having a problem connecting to my AMP clearing account. Please find log attached. AMP CQG FIX: Connecting to fixapi.cqgtrader.com. Port: 6912. \| 2014-10-16 13:49:26 socket (0) \| Resolved address fixapi.cqgtrader.com to IP 208.48.16.214 \| 2014-10-16 13:49:26 socket (1220) \| Connected. \| 2014-10-16 13:49:26 AMP CQG FIX: Sending the Logon message. \| 2014-10-16 13:49:26 AMP CQG FIX: Received a Logout message. Text = Logon failed: Trader is not enabled to use FixService client application. Please contact your FCM. \| 2014-10-16 13:49:27 AMP CQG FIX: Sending a Logout message. Text = Received Logout message. \| 2014-10-16 13:49:27 socket (1220) \| Shutdown and closed. \| 2014-10-16 13:49:27 AMP CQG FIX: Logged out and disconnected. \| 2014-10-16 13:49:27 AMP CQG FIX: Disconnected. \| 2014-10-16 13:49:27 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2014-10-16 13:49:27 To prevent further connection attempts, select 'File >> Disconnect'. \| 2014-10-16 13:49:27 AMP CQG \| Disconnected. \| 2014-10-16 13:49:27 Will reconnect to the server in 5.0 seconds Select 'File >> Disconnect' to prevent further connection attempts. \| 2014-10-16 13:49:27 AMP CQG FIX: Connecting to fixapi.cqgtrader.com. Port: 6912. \| 2014-10-16 13:49:32 socket (0) \| Resolved address fixapi.cqgtrader.com to IP 208.48.16.214 \| 2014-10-16 13:49:32 socket (1124) \| Connected. \| 2014-10-16 13:49:32 AMP CQG FIX: Sending the Logon message. \| 2014-10-16 13:49:32 AMP CQG FIX: Received a Logout message. Text = Logon failed: Trader is not enabled to use FixService client application. Please contact your FCM. \| 2014-10-16 13:49:32 AMP CQG FIX: Sending a Logout message. Text = Received Logout message. \| 2014-10-16 13:49:32 socket (1124) \| Shutdown and closed. \| 2014-10-16 13:49:32 AMP CQG FIX: Logged out and disconnected. \| 2014-10-16 13:49:32 AMP CQG FIX: Disconnected. \| 2014-10-16 13:49:32 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2014-10-16 13:49:32 To prevent further connection attempts, select 'File >> Disconnect'. \| 2014-10-16 13:49:32 AMP CQG \| Disconnected. \| 2014-10-16 13:49:32 Will reconnect to the server in 5.0 seconds Select 'File >> Disconnect' to prevent further connection attempts. \| 2014-10-16 13:49:32 File >> Disconnect selected. \| 2014-10-16 13:49:32 AMP CQG \| Disconnected. \| 2014-10-16 13:49:32