Support Board
Date/Time: Sun, 25 Oct 2026 17:46:43 +0000
Post From: Check Payment Record
| [2026-10-05 14:11:05] |
| John - SC Support - Posts: 48317 |
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The payment of $81.00 that you attempted on October 3, 2026 were done using our payment processor of PayPal. Those specific attempts were declined. We are seeing many more declined payments from our payment processor of PayPal, and we do not know why. We see that you were able to make a $41.00 payment later that same day. You used Stripe for that payment, which is our recommendation on the payment processor to use to avoid the declined payments from PayPal. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |