Support Board
Date/Time: Wed, 30 Sep 2026 10:55:33 +0000
Post From: Request to remove
| [2026-09-30 09:33:56] |
| User430539 - Posts: 1 |
|
Hello Sierra Chart Support Team, I am a new retail trader and I recently registered this account to evaluate Sierra Chart. My account was granted the Trial Package, but I noticed my Last Login status shows as "Restricted" and I cannot connect to the data servers. I am currently running the software on an AWS EC2 instance because I plan to use a cloud server for my trading setup to ensure 24/7 stability. I understand that your automated system might flag cloud/VPS IPs to prevent abuse during the free trial. Could you please review my account and manually lift the "Restricted" status so I can properly test the platform? Thank you for your assistance. Account Name: wowaadd |