Support Board
Date/Time: Sun, 08 Nov 2026 13:59:00 +0000
Post From: chart values/ cross hair tool
| [2026-09-25 21:53:19] |
| John - SC Support - Posts: 48459 |
|
Ok. We have one more thing to try. These instructions are the same as before, with one added line to turn on "Synchronize Charts". Let us know if this makes any difference: - With Sierra Chart open, select "File >> Close All Chartbooks". It is up to you to save or not. - Select "File >> Find Symbol" - Select or enter a symbol to open a chart. - Select the button for "Open Intraday Chart" two times. This will open 2 separate intraday charts for the same symbol. - Select the "Close" button to close the "Find Symbol" window. - Select "Window >> Tile Vertically" to have the two charts show up in the main Sierra Chart window next to each other vertically (one on the left and one on the right). - Select the "Tools" menu and verify that "Global Cursor On" has a checkmark next to it. If it does not, then select this item to have a checkmark show up. - Select the "Tools" menu and verify that "Synchronize Charts" has check mark next to it. If it does not, then select this item to have a checkmark show up. - Click on the chart on the left to make it active, then select "Tools >> Chart Values/Crosshair" if not already selected. If the crosshairs do not show immediately, then left-click in that chart to make the crosshairs show up. If they do not show, then stop here and let us know. - Click on the chart on the right to make it active, then select "Tools >> Chart Values/Crosshair" if not already selected. If the crosshairs do not show immediately, then left-click in that chart to make the crosshairs show up. If they do not show, then stop here and let us know. - Make sure both charts are scrolled to the end, so you are viewing the most recent bar in both charts. - Move your pointer to the chart on the left and verify you are able to see the crosshairs. You should see the crosshairs in the chart on the right as well. When you get through this, and if you still are not getting the cursor showing in both charts, then please get us an image with the crosshairs on and only displaying in one chart. If possible, also get us an image of your "Tools" menu open so we can verify the "Global Cursor On" and "Synchronize Charts" have the checkmarks showing properly. We apologize in advance for not trusting you, but we have had weird things like this occur in the past, so we have to make certain. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |