Support Board
Date/Time: Sun, 08 Nov 2026 13:59:03 +0000
Post From: chart values/ cross hair tool
| [2026-09-25 19:36:18] |
| John - SC Support - Posts: 48459 |
|
We want to make sure there is not some general issue occurring. And on the other hand, we want to know why you would have this issue if nobody else is having it. Please do the following for us when you have some time and not actively trading: - With Sierra Chart open, select "File >> Close All Chartbooks". It is up to you to save or not. - Select "File >> Find Symbol" - Select or enter a symbol to open a chart. - Select the button for "Open Intraday Chart" two times. This will open 2 separate intraday charts for the same symbol. - Select the "Close" button to close the "Find Symbol" window. - Select "Window >> Tile Vertically" to have the two charts show up in the main Sierra Chart window next to each other vertically (one on the left and one on the right). - Select the "Tools" menu and verify that "Global Cursor On" has a checkmark next to it and "Synchronize Charts" does not. - Click on the chart on the left to make it active, then select "Tools >> Chart Values/Crosshair" if not already selected. If the crosshairs do not show immediately, then left-click in that chart to make the crosshairs show up. If they do not show, then stop here and let us know. - Click on the chart on the right to make it active, then select "Tools >> Chart Values/Crosshair" if not already selected. If the crosshairs do not show immediately, then left-click in that chart to make the crosshairs show up. If they do not show, then stop here and let us know. - Make sure both charts are scrolled to the end, so you are viewing the most recent bar in both charts. - Move your pointer to the chart on the left and verify you are able to see the crosshairs. You should see the crosshairs in the chart on the right as well. Let us know if the above works. If not, then at which step is there an issue? For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |