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Date/Time: Thu, 24 Sep 2026 21:39:10 +0000



Post From: CME data freeze periods / gaps

[2026-09-24 18:42:43]
John - SC Support - Posts: 48002
Our best guess is that it is the problem discussed here:
Rithmic Trading Platform Service: Frequent Reconnections

Please go through that documentation first and remove any non-Rithmic symbols from your Sierra Chart.

If you have the problem again after you do this, then get us your Message Log after you have an issue, by following these instructions:
Support Board Posting Information: How to Post Your Message Log (Required In Some Cases)
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing