Support Board
Date/Time: Tue, 22 Sep 2026 10:00:36 +0000
Post From: Trade copier fail
| [2026-09-22 05:13:17] |
| Sierra_Chart Engineering - Posts: 24928 |
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Where were you seeing this: and the live P/L continued changing.
The definitive reference for a position is in Trade >> Trade Positions Window. One thing we notice when looking at the log is we see order activity for: Orders 2026-09-21 20:33:05.815254 2026-09-21 20:33:05.815254 NQZ26_FUT_CME And then you try to flatten a position for a different symbol: Orders 2026-09-21 20:33:42.190639 2026-09-21 20:33:42.190637 MNQZ26_FUT_CME MNQZ26_FUT_CME[M] 1 Min #7 | User order entry Anyway, there is not sufficient information here. You need to follow through the instructions here: Trade Activity Log Analysis: Support Assisted Trade Activity Log Analysis We would find it very doubtful they would pay any attention to that kind of request: Ironbeam has also been notified and has been asked to review its records for the same period.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2026-09-22 05:16:27
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