Support Board
Date/Time: Thu, 22 Oct 2026 04:12:01 +0000
Post From: Order did not scale?
| [2026-09-08 03:28:08] |
| Sierra_Chart Engineering - Posts: 25234 |
|
Can you please look into this one as I believe it was recorded by Rithmic but the balance on the account was not updated so I suspect there is an open issue. If Rithmic recorded the trade and being Rithmic provides the account balance, then this is a question for Rithmic. Not Sierra Chart.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |