Support Board
Date/Time: Sun, 18 Oct 2026 12:05:09 +0000
Post From: ACSIL Study for Automated Trading kicked off more than safeguard allowed
| [2026-09-03 22:05:15] |
| Sierra_Chart Engineering - Posts: 25206 |
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Questions: 1. What Sierra Chart mechanism resubmits a rejected Trade Window parent + its attached OCO children on a ~250ms timer? 2 There is no such functionality in Sierra Chart to resubmit an order. Only your trading system could do that.To determine the origin of an order, refer to: Trade Activity Log Analysis: Determining the Origin of a New/Modified Order No, this does not exist. Your trading system must not be repetitively submitting orders: 2. Is there a setting or fix in the Trade Window attached-order / Auto-BE handling to prevent bracket-resubmission loops after a 'Message rate limit reached' rejection — and if it's a fix, which build includes it?
And this whole thread, gives us very great concern. We are requesting that you stop what you are doing and only test with Trade Simulation Mode. You are running the risk of financial penalties from the exchange with what you are doing with live trading. They will impose penalties, we have seen it before. You are doing something that is inherently unsafe. And we do not know what you are doing in the trading system to cause this condition: 2026-09-02 15:44:03.887 | Teton CME Routing (Order reject). Info: There is no parent order for child OCO order. Internal Order ID: 1294. Service Order ID: (none). Symbol: ESU26_FUT_CME. Account: xxx *
It should not be possible for that condition to exist where there is a child OCO order with no parent. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2026-09-03 22:07:11
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