Support Board
Date/Time: Mon, 03 Nov 2025 02:50:53 +0000
Post From: Problem with CQG feed
| [2014-10-14 19:32:04] |
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CQG needs to be contacted and you need to see why their web socket server closed the connection at this time: CQG Trading | Websocket closed. | 2014-10-14 21:02:39 Connection to the external service has been lost. | 2014-10-14 21:02:39 They need to know the time zone that you have Sierra Chart set to. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |