Support Board
Date/Time: Sun, 11 Oct 2026 09:55:46 +0000
Post From: Data stops loading into specific charts
| [2026-08-28 17:19:42] |
| John - SC Support - Posts: 48169 |
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Deleting the .scid file would be our suggestion if you open a brand new chart and have the same issue. To do this, you need to exit from that installation of Sierra Chart (make sure you do not have any sub-instances running that are associated with that installation). And then you can delete the .scid file and start Sierra Chart again. If you have a lot of data to be loaded into the charts, then you will most likely need to go to one chart for each symbol and change the "Chart >> Chart Settings >> Data Limiting >> Date Range in File From" to go back far enough so that all the charts for that symbol can have access to the data. You do not need to do this for every chart, just one chart for each symbol - the other charts will update automatically once the data is downloaded. After you change the "Date Range in File From" and select "OK" to close the Chart Settings window, you will be prompted if you want to download data going back to whatever date you entered. Be sure to answer "Yes" to this. Once the data is downloaded, then hopefully you will be fine. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2026-08-28 17:20:16
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