Support Board
Date/Time: Thu, 27 Aug 2026 21:44:31 +0000
Post From: Canot submit an order if the trade is against me.
| [2026-08-27 19:40:17] |
| John - SC Support - Posts: 47683 |
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If you are having trouble getting a position to be closed through Sierra Chart, then the first thing you should do is call your broker to close it for you. In terms of Sierra Chart, there is no single setting that does not allow for additional orders to be submitted if a trade is in a loss. The closest thing that exists in Sierra Chart is the "Global Profit/Loss Management", which is supposed to flatten your positions if you reach a certain Loss Limit, and then will lock your trading for a set time. Refer to the following: Global Profit/Loss Management But since you state that the position is still open, it doesn't sound like the "Global Profit/Loss Management" is the case. But it could be that there was an issue with flattening the position and that is why it is still open. If this is the situation, then you need to call your broker to close out that position for you. Also, even if you did have "Risk Manager Mode" enabled, you would still be able to close a position. It does not allow a new one, but it will allow you to close an existing position. If none of the above explains what is occurring, then we would need to see your "Trade Service Log" and see if there is information from your trading service that says why you are not able to submit an order. Follow these instructions to get us your Trade Service Log: Support Board Posting Information: Providing Lines From Trade Service Log For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |