Support Board
Date/Time: Sat, 10 Oct 2026 02:11:51 +0000
Post From: Not getting real time dasta
| [2026-08-26 14:23:11] |
| John - SC Support - Posts: 48169 |
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There is no Username/Password for Teton, so you can not get that messasge with Teton. You need to know for certain which Order Routing Service you are using with AMP. If you are actually setup with CQG with AMP, and you are getting an error about the Username/Password when you try to connect to your CQG account, then first ensure that you have the correct Username. After that, change your password with CQG and then enter this new password in Sierra Chart. We do not know why this occurs, but we hear about it every few months where a person can no longer connect to CQG even though they have not changed their password. The only solution we know is to reset the password to something new, and then everything works properly again. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |