Support Board
Date/Time: Sun, 04 Oct 2026 14:58:29 +0000
Post From: Not able to place a trade
| [2026-08-21 14:52:56] |
| John - SC Support - Posts: 48095 |
|
Nothing in the Trade Service Log means that the order was not rejected. Which means that the order must have gone through, but then immediately closed. In looking at your video (something we typically do not do), we notice a few items. 1) You have your order setup as a Limit order at a price of 0. Depending on how you are actually entering the order, it may be going in as exactly that. So you need to make sure this is set properly for what you are doing. 2) You have your "Time in Force" set to "All or None". This is not valid for the CME Group. Change that to either "Day" or "Good til Cancelled". After you have the above fixed, then see if you continue to have an issue. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |