Support Board
Date/Time: Sun, 04 Oct 2026 14:58:28 +0000
Post From: Not able to place a trade
| [2026-08-20 22:05:15] |
| Valvalval - Posts: 10 |
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Thank you John for getting back to me. Please see the Trade Service Log below. Not sure if it is relevant, but I noticed there is no new line of logging after my trading attempt. Please see clip attached. 2026-08-20 17:54:26.681 | Rithmic Direct - DTC | Requesting trade accounts from server. 2026-08-20 17:54:26.938 | Rithmic Direct - DTC | Requesting Trade Positions data. 2026-08-20 17:54:26.973 | Rithmic Direct - DTC | Performing query for most recent account balances Date-Time for Trade Account: DT-16635-02. 2026-08-20 17:54:26.973 | Rithmic Direct - DTC | Received 1 accounts from service. 2026-08-20 17:54:27.776 | TradeActivity files query time: 0.802744 seconds. Entries: 0. BeginDateTimeUTC: 00:00:00.000. Outstanding queries: 0 2026-08-20 17:54:27.776 | Rithmic Direct - DTC | Requesting historical account balances for account DT-16635-02. Start date-time UTC: 2026-04-18 21:54:27 2026-08-20 17:54:27.908 | Denali Data Feed | MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 1 2026-08-20 17:54:27.908 | Denali Data Feed | MaxConnectionsForSameDevice = 3, NumCurrentConnectionsForSameDevice = 1 2026-08-20 17:54:36.978 | Rithmic Direct - DTC | Requesting Trade Positions data. 2026-08-20 17:54:48.015 | TradeActivity files query time: 0.002570 seconds. Entries: 0. BeginDateTimeUTC: 2025-08-12 15:00:00.000. Outstanding queries: 0 2026-08-20 17:54:54.675 | TradeActivity files query time: 0.002932 seconds. Entries: 0. BeginDateTimeUTC: 2024-07-17 15:00:00.000. Outstanding queries: 0 2026-08-20 17:54:54.714 | TradeActivity files query time: 0.001059 seconds. Entries: 0. BeginDateTimeUTC: 2024-07-17 15:00:00.000. Outstanding queries: 0 2026-08-20 17:54:55.069 | TradeActivity files query time: 0.001645 seconds. Entries: 0. BeginDateTimeUTC: 2025-08-13 15:00:00.000. Outstanding queries: 0 2026-08-20 17:54:55.518 | TradeActivity files query time: 0.001107 seconds. Entries: 0. BeginDateTimeUTC: 2025-08-13 15:00:00.000. Outstanding queries: 0 |
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