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How to Post a Message for Support

Post From: Problème sur Plateforme

[2014-10-14 04:23:26] Link To Thread - Link To Post [Go To First Post]
User11255 - Posts: 8
Hello, I have do what you asked me: 1. For the problem with the GER30 Daily chart, go to the chart and select Edict >> Delete All Dated and Download. Here the result on Chart “DAX daily sierra” That still does not go! Then I went in: Help >> Download Current Version. here the result: Software version: 1199 \| 2014-10-14 06:16: 41 Use end date: 2015-02-12 \| 2014-10-14 06:16: 41 Enabled for: Advanced Features. \| 2014-10-14 06:16: 41 Enabled for: Advanced Features 2. \| 2014-10-14 06:16: 41 Enabled for: Sierra Chart Historical Dated Service. \| 2014-10-14 06:16: 41 Allow Support for Chart Sierra Dated Feeds is enabled. \| 2014-10-14 06:16: 41 Activate service: SC Forex Dated (FXCM) \| 2014-10-14 06:16: 41 Time Zones: +02: 00:00 (THIS + 01 They Is +01, M 3.5.0/02:00,M10.5.0/03:00) \| 2014-10-14 06:16: 41 2014-10-14 06:16: 41 Local computer clock time \| 2014-10-14 06:16: 41 2014-10-14 04:16: 41 GMT time \| 2014-10-14 06:16: 41 2014-10-14 06:16: 41 Time zones adjusted time \| 2014-10-14 06:16: 41 Time difference to server time: 0 seconds. \| 2014-10-14 06:16: 41 Program path: C:\SierraChart\ \| 2014-10-14 06:16: 41 Dated Files path: C:\SierraChart\Data\ \| 2014-10-14 06:16: 41 OS Number Version: 6.2 \| 2014-10-14 06:16: 41 Checking for new symbol settings for fxcm \| 2014-10-14 06:16: 41 HTTP connection to www.sierrachart.com:80 (0) \| Resolved address sierrachart.com to IP 188.40.121.148 \| 2014-10-14 06:16: 41 HTTP connection to www.sierrachart.com:80 (1424) \| Connected. \| 2014-10-14 06:16: 41 Symbol settings are up-to-date for fxcm \| 2014-10-14 06:16: 41 SC Forex Dated (FXCM) \| Connecting to the server ds4.sierracharts.com. Port 443 \| 2014-10-14 06:16: 46 Socket (0) \| Resolved address ds4.sierracharts.com to IP 204.11.49.26 \| 2014-10-14 06:16: 46 Socket (2156) \| Connected. \| 2014-10-14 06:16: 46 SC Forex Dated (FXCM) \| Connected to server. \| 2014-10-14 06:16: 46 SC Forex Dated (FXCM) \| Sending logon request message. \| 2014-10-14 06:16: 46 SC Forex Dated (FXCM) \| Server Information - Server Name: . \| 2014-10-14 06:16: 47 SC Forex Dated (FXCM) \| Server protocol version: 4. Customer protocol version: 4. There has protocol match. \| 2014-10-14 06:16: 47 SC Forex Dated (FXCM) \| Successfully connected. \| 2014-10-14 06:16: 47 HTTP connection to www.sierrachart.com:80 (1424) \| Closed. No error. \| 2014-10-14 06:16: 52 HTTP connection to www.sierrachart.com:80 (1424) \| Shutdown and closed. \| 2014-10-14 06:16: 52 SC Forex Dated (FXCM) \| Starting real-time market dated updates for: GER30. ID: 1 \| 2014-10-14 06:16: 57 Intraday dated recording state for symbol GER30 is set to pending. \| 2014-10-14 06:16: 57 HD Request # 2 \| Downloading Intraday chart dated for GER30 to the GER30.scid file. Service: fxcm \| 2014-10-14 06:16: 57 HD Request # 2 \| Download start Date-Time: 2014-10-13 21:59: 59.0 \| 2014-10-14 06:16: 57 HD Request # 2 \| Using server: ds3.sierracharts.com port 10149 \| 2014-10-14 06:16: 57 Socket (0) \| Resolved address ds3.sierracharts.com to IP 65.182.172.164 \| 2014-10-14 06:16: 57 Socket (2284) \| Connected. \| 2014-10-14 06:16: 57 HD Request # 2 \| Sending historical dated logon request message. \| 2014-10-14 06:16: 57 HD Request # 2 \| Requesting Intraday dated. Start Date-Time: 2014-10-13 21:59: 59. Record interval: 1. Symbol: GER30 \| 2014-10-14 06:16: 58 HD Request # 2 \| Decompressing dated. \| 2014-10-14 06:16: 58 HD Request # 2 \| Receiving Intraday dated for GER30 starting At 2014-10-13 21:59: 59 \| 2014-10-14 06:16: 58 HD Request # 2 \| Timestamp of first Intraday dated file record written: 2014-10-13 21:59: 59 \| 2014-10-14 06:16: 58 Socket (2284) \| Shutdown and closed. \| 2014-10-14 06:16: 58 The network socket for historical dated has been closed. \| 2014-10-14 06:16: 58 HD Request # 2 \| Received 1 record from 2014-10-13 21:59: 59 to 2014-10-13 21:59: 59 (0.0 seconds) and wrote 1 record for GER30 \| 2014-10-14 06:16: 58 HD Request # 2 \| Intraday download SUPPLEMENTS for GER30. Completion time: 1s \| 2014-10-14 06:16: 58 Real-time Intraday chart dated file updates started for GER30 \| 2014-10-14 06:16: 58 HD Request # 3 \| Downloading Historical Daily chart dated for GER30. Starting dates: 2014-10-10. Service: fxcm \| 2014-10-14 06:17: 06 HD Request # 3 \| Using server: ds5.sierracharts.com port 10149 \| 2014-10-14 06:17: 06 Socket (0) \| Resolved address ds5.sierracharts.com to IP 204.15.192.106 \| 2014-10-14 06:17: 06 Socket (3172) \| Connected. \| 2014-10-14 06:17: 06 HD Request # 3 \| Sending historical dated logon request message. \| 2014-10-14 06:17: 06 HD Request # 3 \| Requesting historical Daily dated starting At 2014-10-10. \| 2014-10-14 06:17: 07 HD Request # 3 \| Decompressing dated. \| 2014-10-14 06:17: 07 HD Request # 3 \| Receiving historical Daily dated for GER30 starting At 2014-10-10 \| 2014-10-14 06:17: 07 Writing historical Daily dated for GER30 to the GER30.dly file \| 2014-10-14 06:17: 07 Socket (3172) \| Shutdown and closed. \| 2014-10-14 06:17: 07 The network socket for historical dated has been closed. \| 2014-10-14 06:17: 07 HD Request # 3 \| Received 2 records from 2014-10-10 00:00: 00 to 2014-10-13 00:00: 00 (4.0 days) and wrote 2 records for GER30 \| 2014-10-14 06:17: 07 HD Request # 3 \| Daily download SUPPLEMENTS for GER30. Completion time: 0s \| 2014-10-14 06:17: 07 With request for the latest software update has been made. \| 2014-10-14 06:21: 11 * The update is being downloaded in the background. When it is supplements, you will Be prompted. \| 2014-10-14 06:21: 11 * There is No new version available. Thank you. \| 2014-10-14 06:21: 12 * Thank you to help me!!!


DAX daily sierra.png / V - Attached On 2014-10-14 04:23:09 UTC - Size: 68.73 KB - 308 views