Support Board
Date/Time: Tue, 18 Aug 2026 08:13:43 +0000
Post From: Custom ACSIL DLL not appearing in Add Custom Study list
| [2026-08-11 16:37:51] |
| User101363 - Posts: 2 |
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2026-08-11 16:32:41.807 | Trade activity files set size: 5 2026-08-11 16:32:41.882 | Reading Internal Order ID file. 2026-08-11 16:32:41.890 | Reading Trade Orders file. 2026-08-11 16:32:41.890 | Reading Trade Positions file. 2026-08-11 16:32:41.890 | Reading Trade Account Data files. 2026-08-11 16:32:41.893 | Software version: 2936 64-bit 2026-08-11 16:32:41.893 | Primary Thread ID: 9928 2026-08-11 16:32:41.893 | Usage end date: 2026-11-08 2026-08-11 16:32:41.893 | Enabled for: Advanced Features 2. 2026-08-11 16:32:41.893 | Enabled for: Sierra Chart Historical Data Service. 2026-08-11 16:32:41.893 | Enabled for: Denali Real-Time Exchange Data Feed. 2026-08-11 16:32:41.893 | Enabled for: Delayed Denali Exchange Data Feed. 2026-08-11 16:32:41.893 | Enabled for exchange2: COMEX 2026-08-11 16:32:41.893 | Allow Support for Sierra Chart Data Feeds is enabled. 2026-08-11 16:32:41.893 | Current selected Data/Trading service: Teton CME Routing 2026-08-11 16:32:41.893 | Custom symbol settings values: enabled 2026-08-11 16:32:41.893 | Chart Update Interval: 400 2026-08-11 16:32:41.893 | Intraday Data Storage Time Unit: 0 2026-08-11 16:32:41.893 | Time Zone: +00:00:00 (UTC+00) 2026-08-11 16:32:41.893 | 2026-08-11 16:32:41 Local computer time in UTC 2026-08-11 16:32:41.893 | 2026-08-11 16:32:41 Local computer time in SC Time Zone 2026-08-11 16:32:41.893 | 2026-08-11 16:32:41 Server time in UTC 2026-08-11 16:32:41.893 | Local computer UTC time and Server UTC time difference: 0 seconds. 2026-08-11 16:32:41.893 | Program path: C:\SierraChart\ 2026-08-11 16:32:41.893 | Data Files path: C:\SierraChart\Data\ 2026-08-11 16:32:41.894 | OS Version Number: 10.0 2026-08-11 16:32:41.894 | Locale Setting: C 2026-08-11 16:32:41.894 | Crash reporter started: true 2026-08-11 16:32:41.894 | 2026-08-11 16:32:41.932 | Checking for new symbol settings. Requested symbol settings MD5 for service code sc_futures_direct.dtc.trading. Request ID: 1. 2026-08-11 16:32:41.971 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. 2026-08-11 16:32:41.990 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. 2026-08-11 16:32:41.990 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. 2026-08-11 16:32:42.006 | Received 5 login tokens. 2026-08-11 16:32:42.148 | Symbol settings MD5 received. Request ID: 1. 2026-08-11 16:32:42.148 | Symbol settings are up-to-date for sc_futures_direct.dtc.trading. 2026-08-11 16:32:44.447 | Requested user files to download. 2026-08-11 16:32:44.748 | There are no user files to download. 2026-08-11 16:32:46.449 | 2026-08-11 16:32:46.449 | Teton CME Routing | Firm: AMP 2026-08-11 16:32:46.450 | Teton CME Routing | Connecting to the server futurestrading14.sierracharts.com. Port 11067 2026-08-11 16:32:46.451 | DTC Client socket (1) | Creating socket. Using TLS 1.2. 2026-08-11 16:32:46.451 | DTC Client socket (1) | New receive buffer size: 0 2026-08-11 16:32:46.451 | DTC Client socket (1) | Connecting to IP: 216.200.108.154. 2026-08-11 16:32:46.476 | Teton CME Routing | Network connection to server complete. 2026-08-11 16:32:46.476 | Teton CME Routing | Starting socket receive thread. 2026-08-11 16:32:46.476 | Teton CME Routing | Sending encoding request to server: Binary VLS. Compression: none 2026-08-11 16:32:46.556 | Teton CME Routing | Setting DTC encoding to Binary VLS 2026-08-11 16:32:46.556 | Teton CME Routing | Sending logon request message. 2026-08-11 16:32:46.634 | Teton CME Routing | Received logon response. 2026-08-11 16:32:46.634 | Teton CME Routing | Server Name: SC DTC Server. Build=56481. 2026-08-11 16:32:46.634 | Teton CME Routing | Server protocol version: 8. Client protocol version: 8 2026-08-11 16:32:46.634 | Teton CME Routing | Successfully connected. Connected to SC DTC Protocol server. Service=cme_ilink3.trading|SymbolSettings=cme_ilink_live.trading. 2026-08-11 16:32:46.634 | Teton CME Routing | Trading is supported. 2026-08-11 16:32:46.634 | Teton CME Routing | Order cancel and replace is supported. 2026-08-11 16:32:46.634 | Teton CME Routing | OCO Orders supported. 2026-08-11 16:32:46.634 | Teton CME Routing | Bracket Orders supported. 2026-08-11 16:32:46.634 | Teton CME Routing | MarketDepthIsSupported: 1 2026-08-11 16:32:46.634 | Teton CME Routing | Connection to server complete. 2026-08-11 16:32:46.634 | No download requests in the queue to start downloads for. | Number times message added: 3 2026-08-11 16:32:46.635 | Teton CME Routing | Performing query for most recent Order Activity Date-Time. 2026-08-11 16:32:46.636 | Teton CME Routing | Requesting historical order activity from server. Start date-time UTC: 00:00:00.000000 2026-08-11 16:32:46.659 | Updated verified funded futures trading account ending date to: 2026-09-10 16:32:46 2026-08-11 16:32:49.675 | Files to Open on Startup | File does not exist: C:\SierraChart\Data\ExampleChartbook.cht 2026-08-11 16:33:06.666 | ExtendTheFundedTradingAccountStatusExpirationDate: Sending request. 2026-08-11 16:33:06.969 | ExtendTheFundedTradingAccountStatusExpirationDate | Result: {"Result":"The Funded Trading Account Status Expiration Date is more than 25 days into the future. The Date is currently: 2026-09-10"}. Success=true 2026-08-11 16:34:25.057 | MGCZ26_FUT_CME 1 Min #1 | Reloading chart. 2026-08-11 16:34:25.487 | Mapping MGCZ26_FUT_CME to MGCZ26. Service code: comex 2026-08-11 16:34:25.487 | Using symbol data fast lookup vector 2026-08-11 16:34:25.488 | Denali Data Feed | Starting real-time market data updates for: MGCZ26_FUT_CME (MGCZ26). ID: 1 Service code: comex 2026-08-11 16:34:25.488 | Denali Data Feed | Connecting to the server ds7.sierracharts.com. Port 10048 2026-08-11 16:34:25.489 | Denali Data Feed | Requesting security definition data for: MGCZ26_FUT_CME (MGCZ26). ID: 1 2026-08-11 16:34:25.489 | Starting DelayedDownloadMonitoringTimer 2026-08-11 16:34:25.489 | Starting HDTimeoutTimer 2026-08-11 16:34:25.489 | Added historical Intraday data request for MGCZ26_FUT_CME to the queue. 2026-08-11 16:34:25.489 | Intraday data recording state for symbol MGCZ26_FUT_CME is set to download 'Pending'. 2026-08-11 16:34:25.490 | Triggering next historical data download in queue. 2026-08-11 16:34:25.490 | Delaying start of download for MGCZ26_FUT_CME. 2026-08-11 16:34:25.514 | Trace | Basic security definition symbol settings fields ignored in primary service client. Symbol: MGCZ26_FUT_CME 2026-08-11 16:34:25.514 | Teton CME Routing | Setting external service identifier for symbol MGCZ26_FUT_CME to 42031754 2026-08-11 16:34:25.514 | Teton CME Routing | Received security definition for symbol MGCZ26_FUT_CME 2026-08-11 16:34:25.564 | DTC Client socket (2) | Creating socket. 2026-08-11 16:34:25.564 | DTC Client socket (2) | New receive buffer size: 0 2026-08-11 16:34:25.564 | DTC Client socket (2) | Connecting to IP: 69.39.70.253. 2026-08-11 16:34:25.583 | Denali Data Feed | Network connection to server complete. 2026-08-11 16:34:25.583 | Denali Data Feed | Starting socket receive thread. 2026-08-11 16:34:25.583 | Denali Data Feed | Sending encoding request to server: Binary VLS. Compression: standard 2026-08-11 16:34:25.633 | MGCZ26_FUT_CME 1 Min #2 | Reloading chart. 2026-08-11 16:34:25.634 | Denali Data Feed | Setting DTC encoding to Binary VLS 2026-08-11 16:34:25.634 | Denali Data Feed | Sending logon request message. 2026-08-11 16:34:25.667 | MGCZ26_FUT_CME[M] 1 Min #1 | Chart data loading complete. 2026-08-11 16:34:26.105 | Denali Data Feed | Received logon response. 2026-08-11 16:34:26.105 | Denali Data Feed | Server Name: SC Realtime Server. 2026-08-11 16:34:26.105 | Denali Data Feed | Server protocol version: 8. Client protocol version: 8 2026-08-11 16:34:26.105 | Denali Data Feed | Successfully connected. 2026-08-11 16:34:26.105 | Denali Data Feed | Trading is not supported. 2026-08-11 16:34:26.105 | Denali Data Feed | MarketDepthIsSupported: 1 2026-08-11 16:34:26.105 | Denali Data Feed | Restarting real-time data updates for symbol: MGCZ26_FUT_CME -> MGCZ26 2026-08-11 16:34:26.195 | MGCZ26_FUT_CME[M] 1 Min #2 | Chart data loading complete. 2026-08-11 16:34:26.228 | Denali Data Feed | Setting external service identifier for symbol MGCZ26_FUT_CME to 42031754 2026-08-11 16:34:26.228 | Denali Data Feed | Received security definition for symbol MGCZ26_FUT_CME 2026-08-11 16:34:31.526 | HD Request # 1 | Downloading Intraday chart data for MGCZ26_FUT_CME to the file MGCZ26_FUT_CME.scid. Service: comex 2026-08-11 16:34:31.527 | HD Request # 1 | Download start date-time: 2026-08-11 16:32:27.000000. File last date-time: 2026-08-11 16:32:27.869000 2026-08-11 16:34:31.527 | HD Request # 1 | Using server: ds26.sierracharts.com port 10149 2026-08-11 16:34:31.528 | Socket (3) | Creating socket. 2026-08-11 16:34:31.528 | Socket (3) | New receive buffer size: 0 2026-08-11 16:34:31.528 | Socket (3) | Connecting to IP: 64.152.155.17. 2026-08-11 16:34:31.560 | HD Request # 1 | Setting DTC encoding to Binary VLS 2026-08-11 16:34:31.560 | HD Request # 1 | Sending historical data logon request message. 2026-08-11 16:34:31.607 | HD Request # 1 | Requesting Intraday data. Start date-time: 2026-08-11 16:32:27. Record interval: 0. Symbol: MGCZ26 2026-08-11 16:34:31.623 | HD Request # 1 | Decompressing data. 2026-08-11 16:34:31.638 | HD Request # 1 | Receiving Intraday data for MGCZ26_FUT_CME starting at 2026-08-11 16:32:27.130000 2026-08-11 16:34:31.640 | Socket (3) | CloseSocket call. 2026-08-11 16:34:31.640 | Socket (3) | Shutdown started. Waiting for graceful close. 2026-08-11 16:34:31.640 | Historical data download thread signaled to stop. 2026-08-11 16:34:31.641 | HD Request # 1 | Timestamp of first Intraday data file record written: 2026-08-11 16:32:28.666000. 2026-08-11 16:34:31.641 | HD Request # 1 | Received 196 Intraday data records from 2026-08-11 16:32:27.130000 to 2026-08-11 16:34:25.134001 (118.0 seconds. Delay: 6.5 seconds) and wrote 190 records for MGCZ26_FUT_CME 2026-08-11 16:34:31.654 | HD Request # 1 | Add time&sales data | Remembered last file record date-time: 2026-08-11 16:34:25.134001 2026-08-11 16:34:31.654 | HD Request # 1 | Completion time: 0s. 2026-08-11 16:34:31.654 | HD Request # 1 | Intraday data download complete for MGCZ26_FUT_CME. Unique request ID: 1 2026-08-11 16:34:31.654 | Removing historical data download ID 1. 2026-08-11 16:34:31.654 | Real-time Intraday chart data file updates started for MGCZ26_FUT_CME 2026-08-11 16:34:31.654 | Intraday chart data file opened for MGCZ26_FUT_CME 2026-08-11 16:34:31.654 | HD Request # 1 | Enabling Intraday chart updating for symbol. 2026-08-11 16:34:31.654 | 2026-08-11 16:34:31.654 | No download requests in the queue to start downloads for. 2026-08-11 16:34:31.670 | Socket (3) | Socket gracefully closed by remote side. 2026-08-11 16:34:31.670 | Socket (3) | Closed. 2026-08-11 16:34:37.031 | Opened cached Intraday file: C:\SierraChart\Data\MGCZ26_FUT_CME.scid. Thread ID: 7328 |