Support Board
Date/Time: Tue, 22 Sep 2026 15:58:30 +0000
Post From: Issue with update from 2873 to 2933
| [2026-08-08 15:04:01] |
| User357195 - Posts: 204 |
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I just found the issue. The sycnch charts was selected in the new update. From the main top menu, I went to Tools > and unchecked synchronize charts. The software used to be able to have the synchronize charts selected and then if using both GC and NQ RANGE charts, for example, it would work as I described in the prior posts above. So, when using Range charts, if I scroll back now on a NQ range chart then all the NQ charts show the crosshairs scrolling as it was. However, if I check the synchronize charts then the issue as described in the prior post occurs. I think the key is to test it on your end with RANGE charts. Make sure one range chart is like a 7 range and one if a 21 range, for example. If you want to do a screenshare some time after NYSE market hours or during a slow time period in the futures. I will show you what I saw. Just as an example, make a chartbook with both the NQ and GC range charts in it. For the two NQ range charts, have one set to 21 and one set to 7 and also add two GC range charts, one set to 21 range and one to 7 range, as an example. Then you should be able to duplicate what I saw before unchecking the synchronize charts function from the main page TOOLS menu. I won't bill you too much for my software testing assistance. :+) Sierra Charts are still the best. Date Time Of Last Edit: 2026-08-08 16:15:22
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