Support Board
Date/Time: Tue, 22 Sep 2026 23:18:56 +0000
Post From: Why is Connection Bar continuing being green even when internet is off
| [2026-08-05 08:57:50] |
| Sierra_Chart Engineering - Posts: 24938 |
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This is normal because there are multiple separate background market data connections to different servers, and the primary connection really has no actual connection itself in some cases. If the Internet connection is lost, the Window >> Message Log is going to show ongoing connection attempts. If you were to switch to for example the Teton Order Routing trading service doing what you say would cause the status to turn to yellow. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2026-08-05 08:59:11
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