Support Board
Date/Time: Sat, 29 Aug 2026 23:25:15 +0000
Post From: v2891: All chart updating silently stops mid-session (3 dumps, all threads idle)
| [2026-07-16 22:08:37] |
| User703790 - Posts: 5 |
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Update: we completed the update and ran a first full session on 2927 (our ACSIL studies recompiled against the 2927 headers). Result: zero chart-update freezes across the full session (~7 hours). The session did include five data-feed interruptions on our network route (trade stream, depth stream, and one full disconnect at ~14:25 chart time, followed by automatic "Reconnect Wait"), but the chart update engine kept running through all of them — none of the silent-freeze end state we reported on 2891. We will keep testing on 2927 and report if the freeze reproduces. You mentioned providing a method to have Sierra Chart generate dump files internally — we are standing by for that, and will use it instead of externally captured dumps on any future occurrence. |