Support Board
Date/Time: Thu, 16 Jul 2026 17:50:04 +0000
Post From: Blank chart after connecting to Rithmic (lucid rithmic)
| [2026-07-16 16:03:20] |
| KKS - Posts: 2 |
|
It works! But the chart one load few candles only. no history https://www.sierrachart.com/image.php?Image=1784217586836.png 2026-07-16 16:02:13.814 | Trade activity files set size: 2 2026-07-16 16:02:13.818 | Rithmic Direct - DTC | Processed connection points. Count: 496 2026-07-16 16:02:13.850 | Reading Internal Order ID file. 2026-07-16 16:02:13.855 | Reading Trade Orders file. 2026-07-16 16:02:13.856 | Reading Trade Positions file. 2026-07-16 16:02:13.856 | Reading Trade Account Data files. 2026-07-16 16:02:13.858 | Software version: 2922 64-bit 2026-07-16 16:02:13.858 | Primary Thread ID: 25032 2026-07-16 16:02:13.858 | Usage end date: 2026-10-17 2026-07-16 16:02:13.858 | Enabled for: Advanced Features 2. 2026-07-16 16:02:13.858 | Enabled for: Sierra Chart Historical Data Service. 2026-07-16 16:02:13.858 | Enabled for: Denali Real-Time Exchange Data Feed. 2026-07-16 16:02:13.858 | Enabled for: Delayed Denali Exchange Data Feed. 2026-07-16 16:02:13.858 | Allow Support for Sierra Chart Data Feeds is enabled. 2026-07-16 16:02:13.858 | Current selected Data/Trading service: Rithmic Direct - DTC 2026-07-16 16:02:13.858 | Custom symbol settings values: enabled 2026-07-16 16:02:13.858 | Chart Update Interval: 400 2026-07-16 16:02:13.858 | Intraday Data Storage Time Unit: 1 2026-07-16 16:02:13.858 | Time Zone: +00:00:00 (UTC+00) 2026-07-16 16:02:13.858 | 2026-07-16 16:02:13 Local computer time in UTC 2026-07-16 16:02:13.858 | 2026-07-16 16:02:13 Local computer time in SC Time Zone 2026-07-16 16:02:13.858 | 2026-07-16 16:02:13 Server time in UTC 2026-07-16 16:02:13.858 | Local computer UTC time and Server UTC time difference: 0 seconds. 2026-07-16 16:02:13.858 | Program path: C:\SierraChart\ 2026-07-16 16:02:13.858 | Data Files path: C:\SierraChart\Data\ 2026-07-16 16:02:13.859 | OS Version Number: 10.0 2026-07-16 16:02:13.859 | Locale Setting: C 2026-07-16 16:02:13.859 | Crash reporter started: true 2026-07-16 16:02:13.859 | 2026-07-16 16:02:13.878 | Checking for new symbol settings. Requested symbol settings MD5 for service code rithmic_v2.trading. Request ID: 1. 2026-07-16 16:02:13.930 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. 2026-07-16 16:02:14.165 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. 2026-07-16 16:02:14.165 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. 2026-07-16 16:02:14.196 | HTTPS connection ID:1 to downloads.rithmic.com:443 for request ID:1 (4) | Creating socket. Using TLS 1.2. 2026-07-16 16:02:14.196 | HTTPS connection ID:1 to downloads.rithmic.com:443 for request ID:1 (4) | New receive buffer size: 0 2026-07-16 16:02:14.196 | HTTPS connection ID:1 to downloads.rithmic.com:443 for request ID:1 (4) | Connecting to IP: 38.79.0.89. 2026-07-16 16:02:14.603 | Received 5 login tokens. 2026-07-16 16:02:15.240 | Symbol settings MD5 received. Request ID: 1. 2026-07-16 16:02:15.240 | Symbol settings are up-to-date for rithmic_v2.trading. 2026-07-16 16:02:16.209 | HTTPS connection ID:1 to downloads.rithmic.com:443 for request ID:1 (4) | Socket gracefully closed by remote side. | Number times message added: 1 2026-07-16 16:02:16.209 | Rithmic Direct - DTC | Wrote file: C:\SierraChart\RithmicConnections.json. Size: 115672 2026-07-16 16:02:16.210 | Rithmic Direct - DTC | Processed connection points. Count: 496 2026-07-16 16:02:16.210 | HTTPS connection ID:1 to downloads.rithmic.com:443 for request ID:1 (4) | CloseSocket call. 2026-07-16 16:02:16.210 | HTTPS connection ID:1 to downloads.rithmic.com:443 for request ID:1 (4) | Graceful close received or receive error. Shutdown complete. Closing socket now. 2026-07-16 16:02:16.210 | HTTPS connection ID:1 to downloads.rithmic.com:443 for request ID:1 (4) | Closed. 2026-07-16 16:02:16.394 | Requested user files to download. 2026-07-16 16:02:17.576 | There are no user files to download. 2026-07-16 16:02:18.401 | 2026-07-16 16:02:18.402 | Rithmic Direct - DTC | Using server connection: LucidTrading-Singapore-Non-Aggregated 2026-07-16 16:02:18.402 | Rithmic Direct - DTC | Trading server address/port: rsc-sg.rithmic.com:40876 2026-07-16 16:02:18.402 | Rithmic Direct - DTC | Connecting to the server rsc-sg.rithmic.com. Port 40876 2026-07-16 16:02:18.613 | DTC Client socket (1) | Creating socket. Using TLS 1.2. 2026-07-16 16:02:18.613 | DTC Client socket (1) | New receive buffer size: 0 2026-07-16 16:02:18.613 | DTC Client socket (1) | Connecting to IP: 13.212.238.177. 2026-07-16 16:02:18.628 | Rithmic Direct - DTC | Network connection to server complete. 2026-07-16 16:02:18.628 | Rithmic Direct - DTC | Starting socket receive thread. 2026-07-16 16:02:18.628 | Rithmic Direct - DTC | Using fixed encoding of Binary 2026-07-16 16:02:18.628 | Rithmic Direct - DTC | Sending logon request message. 2026-07-16 16:02:18.910 | Rithmic Direct - DTC | Received logon response. 2026-07-16 16:02:18.910 | Rithmic Direct - DTC | Server Name: . 2026-07-16 16:02:18.910 | Rithmic Direct - DTC | Server protocol version: 8. Client protocol version: 8 2026-07-16 16:02:18.910 | Rithmic Direct - DTC | Successfully connected. 2026-07-16 16:02:18.910 | Rithmic Direct - DTC | Trading is supported. 2026-07-16 16:02:18.910 | Rithmic Direct - DTC | Order cancel and replace is supported. 2026-07-16 16:02:18.910 | Rithmic Direct - DTC | OCO Orders supported. 2026-07-16 16:02:18.910 | Rithmic Direct - DTC | Symbol and Exchange Delimiter: . 2026-07-16 16:02:18.910 | Rithmic Direct - DTC | MarketDepthIsSupported: 0 2026-07-16 16:02:18.910 | Rithmic Direct - DTC | Connection to server complete. 2026-07-16 16:02:18.911 | No download requests in the queue to start downloads for. | Number times message added: 3 2026-07-16 16:02:18.911 | Notice: Not connected to Live trading account to receive CME realtime futures data at non-professional fees. 2026-07-16 16:02:21.630 | Files to Open on Startup | Opening file: ExampleChartbook.cht 2026-07-16 16:02:21.639 | MESU6.CME 5 Min #5 | Reloading chart. 2026-07-16 16:02:21.648 | EURUSD Daily #7 | Reloading chart. 2026-07-16 16:02:21.656 | EURUSD 5 Min #8 | Reloading chart. 2026-07-16 16:02:21.666 | MESU6.CME #9 | Reloading chart. 2026-07-16 16:02:21.678 | MESU6.CME 1 Min #10 | Reloading chart. 2026-07-16 16:02:21.864 | ESU6.CME 1 Min #2 | Reloading chart. 2026-07-16 16:02:21.884 | MESU6.CME 5 Min #5 | Chart data loading complete. 2026-07-16 16:02:21.885 | MESU6.CME #9 | Chart data loading complete. 2026-07-16 16:02:21.885 | MESU6.CME 1 Min #10 | StartDateTimeForLoadingOrderFills: 00:00:00 2026-07-16 16:02:21.891 | MESU6.CME 1 Min #10 | Chart data loading complete. 2026-07-16 16:02:21.892 | EURUSD Daily #7 | Chart data loading complete. 2026-07-16 16:02:21.893 | EURUSD 5 Min #8 | Chart data loading complete. 2026-07-16 16:02:21.909 | ESU6.CME 1 Min #2 | Chart data loading complete. 2026-07-16 16:02:22.058 | Using Bid/Ask average for last trade price for EURUSD 2026-07-16 16:02:22.058 | Using symbol data fast lookup vector 2026-07-16 16:02:22.058 | SC Data with Depth | Starting real-time market data updates for: EURUSD. ID: 1 Service code: fxcm 2026-07-16 16:02:22.058 | SC Data with Depth | Connecting to the server ds12.sierracharts.com. Port 10048 2026-07-16 16:02:22.058 | SC Data with Depth | Requesting security definition data for: EURUSD. ID: 1 2026-07-16 16:02:22.058 | Rithmic Direct - DTC | Starting real-time market data updates for: MESU6.CME. ID: 2 Service code: rithmic.trading 2026-07-16 16:02:22.058 | Rithmic Direct - DTC (Data) | Connecting to the server rsc-sg.rithmic.com. Port 40877 2026-07-16 16:02:22.059 | Rithmic Direct - DTC | Requesting security definition data for: MESU6.CME. ID: 2 2026-07-16 16:02:22.059 | Rithmic Direct - DTC | Using primary service for historical data for MESU6.CME 2026-07-16 16:02:22.059 | Starting DelayedDownloadMonitoringTimer 2026-07-16 16:02:22.059 | Starting HDTimeoutTimer 2026-07-16 16:02:22.059 | Historical data service client indicated that downloads are not enabled. Symbol: MESU6.CME. Data Type: Intraday data. 2026-07-16 16:02:22.059 | Historical data download ID 1 not found when removing ID from outstanding request set. 2026-07-16 16:02:22.059 | Real-time Intraday chart data file updates started for MESU6.CME 2026-07-16 16:02:22.059 | Opened cached Intraday file: C:\SierraChart\Data\MESU6.CME.scid. Thread ID: 25032 2026-07-16 16:02:22.059 | Intraday chart data file opened for MESU6.CME 2026-07-16 16:02:22.065 | Starting DelayedDownloadMonitoringTimer 2026-07-16 16:02:22.065 | Starting HDTimeoutTimer 2026-07-16 16:02:22.065 | Added historical Intraday data request for EURUSD to the queue. 2026-07-16 16:02:22.065 | Intraday data recording state for symbol EURUSD is set to download 'Pending'. 2026-07-16 16:02:22.065 | Triggering next historical data download in queue. 2026-07-16 16:02:22.065 | Delaying start of download for EURUSD. 2026-07-16 16:02:22.136 | DTC Client socket (2) | Creating socket. 2026-07-16 16:02:22.136 | DTC Client socket (2) | New receive buffer size: 0 2026-07-16 16:02:22.136 | DTC Client socket (2) | Connecting to IP: 69.39.70.241. 2026-07-16 16:02:22.136 | DTC Client socket (3) | Creating socket. Using TLS 1.2. 2026-07-16 16:02:22.136 | DTC Client socket (3) | New receive buffer size: 0 2026-07-16 16:02:22.136 | DTC Client socket (3) | Connecting to IP: 13.212.238.177. 2026-07-16 16:02:22.150 | Rithmic Direct - DTC (Data) | Network connection to server complete. 2026-07-16 16:02:22.150 | Rithmic Direct - DTC (Data) | Starting socket receive thread. 2026-07-16 16:02:22.151 | Rithmic Direct - DTC (Data) | Using fixed encoding of Binary 2026-07-16 16:02:22.151 | Rithmic Direct - DTC (Data) | Sending logon request message. 2026-07-16 16:02:22.264 | Rithmic Direct - DTC | Starting real-time market data updates for: ESU6.CME. ID: 3 Service code: rithmic.trading 2026-07-16 16:02:22.264 | Rithmic Direct - DTC | Requesting security definition data for: ESU6.CME. ID: 3 2026-07-16 16:02:22.264 | Rithmic Direct - DTC | Using primary service for historical data for ESU6.CME 2026-07-16 16:02:22.264 | Historical data service client indicated that downloads are not enabled. Symbol: ESU6.CME. Data Type: Intraday data. 2026-07-16 16:02:22.264 | Historical data download ID 3 not found when removing ID from outstanding request set. 2026-07-16 16:02:22.264 | Real-time Intraday chart data file updates started for ESU6.CME 2026-07-16 16:02:22.265 | Opened cached Intraday file: C:\SierraChart\Data\ESU6.CME.scid. Thread ID: 25032 2026-07-16 16:02:22.265 | Intraday chart data file opened for ESU6.CME 2026-07-16 16:02:22.391 | SC Data with Depth | Network connection to server complete. 2026-07-16 16:02:22.391 | SC Data with Depth | Starting socket receive thread. 2026-07-16 16:02:22.391 | SC Data with Depth | Sending encoding request to server: Binary VLS. Compression: standard 2026-07-16 16:02:22.430 | Rithmic Direct - DTC (Data) | Received logon response. 2026-07-16 16:02:22.430 | Rithmic Direct - DTC (Data) | Server Name: . 2026-07-16 16:02:22.430 | Rithmic Direct - DTC (Data) | Server protocol version: 8. Client protocol version: 8 2026-07-16 16:02:22.430 | Rithmic Direct - DTC (Data) | Successfully connected. 2026-07-16 16:02:22.430 | Rithmic Direct - DTC (Data) | Trading is not supported. 2026-07-16 16:02:22.430 | Rithmic Direct - DTC (Data) | Symbol and Exchange Delimiter: . 2026-07-16 16:02:22.430 | Rithmic Direct - DTC (Data) | MarketDepthIsSupported: 1 2026-07-16 16:02:22.430 | Rithmic Direct - DTC | Using primary service for historical data for ESU6.CME 2026-07-16 16:02:22.430 | Historical data service client indicated that downloads are not enabled. Symbol: ESU6.CME. Data Type: Intraday data. 2026-07-16 16:02:22.430 | Historical data download ID 4 not found when removing ID from outstanding request set. 2026-07-16 16:02:22.430 | Real-time Intraday chart data file updates started for ESU6.CME 2026-07-16 16:02:22.430 | Opened cached Intraday file: C:\SierraChart\Data\ESU6.CME.scid. Thread ID: 25032 2026-07-16 16:02:22.430 | Intraday chart data file opened for ESU6.CME 2026-07-16 16:02:22.430 | Rithmic Direct - DTC (Data) | Restarting real-time data updates for symbol: ESU6.CME 2026-07-16 16:02:22.430 | Rithmic Direct - DTC | Using primary service for historical data for MESU6.CME 2026-07-16 16:02:22.430 | Historical data service client indicated that downloads are not enabled. Symbol: MESU6.CME. Data Type: Intraday data. 2026-07-16 16:02:22.430 | Historical data download ID 5 not found when removing ID from outstanding request set. 2026-07-16 16:02:22.430 | Real-time Intraday chart data file updates started for MESU6.CME 2026-07-16 16:02:22.431 | Opened cached Intraday file: C:\SierraChart\Data\MESU6.CME.scid. Thread ID: 25032 2026-07-16 16:02:22.431 | Intraday chart data file opened for MESU6.CME 2026-07-16 16:02:22.431 | Rithmic Direct - DTC (Data) | Restarting real-time data updates for symbol: MESU6.CME 2026-07-16 16:02:22.677 | SC Data with Depth | Setting DTC encoding to Binary VLS 2026-07-16 16:02:22.677 | SC Data with Depth | Sending logon request message. 2026-07-16 16:02:22.920 | Rithmic Direct - DTC (Data) | Received security definition for symbol ESU6.CME 2026-07-16 16:02:22.920 | Rithmic Direct - DTC (Data) | Received security definition for symbol MESU6.CME 2026-07-16 16:02:23.022 | SC Data with Depth | Received logon response. 2026-07-16 16:02:23.022 | SC Data with Depth | Server Name: SC Realtime Server. 2026-07-16 16:02:23.022 | SC Data with Depth | Server protocol version: 8. Client protocol version: 8 2026-07-16 16:02:23.022 | SC Data with Depth | Successfully connected. 2026-07-16 16:02:23.022 | SC Data with Depth | Trading is not supported. 2026-07-16 16:02:23.022 | SC Data with Depth | MarketDepthIsSupported: 1 2026-07-16 16:02:23.022 | SC Data with Depth | Restarting real-time data updates for symbol: EURUSD 2026-07-16 16:02:23.365 | SC Data with Depth | Setting external service identifier for symbol EURUSD to 18 2026-07-16 16:02:23.365 | SC Data with Depth | Received security definition for symbol EURUSD 2026-07-16 16:02:28.100 | HD Request # 1 | Downloading Intraday chart data for EURUSD to the file EURUSD.scid. Service: fxcm 2026-07-16 16:02:28.100 | HD Request # 1 | Download start date-time: 2026-07-16 16:02:00.000000. File last date-time: 2026-07-16 16:02:00.000000 2026-07-16 16:02:28.100 | HD Request # 1 | Using server: ds12.sierracharts.com port 10149 2026-07-16 16:02:28.100 | Socket (4) | Creating socket. 2026-07-16 16:02:28.101 | Socket (4) | New receive buffer size: 0 2026-07-16 16:02:28.101 | Socket (4) | Connecting to IP: 69.39.70.241. 2026-07-16 16:02:28.611 | HD Request # 1 | Setting DTC encoding to Binary VLS 2026-07-16 16:02:28.611 | HD Request # 1 | Sending historical data logon request message. 2026-07-16 16:02:28.884 | HD Request # 1 | Requesting Intraday data. Start date-time: 2026-07-16 16:02:00. Record interval: 1. Symbol: EURUSD 2026-07-16 16:02:29.141 | HD Request # 1 | Decompressing data. 2026-07-16 16:02:29.395 | HD Request # 1 | Receiving Intraday data for EURUSD starting at 2026-07-16 16:02:00.050000 2026-07-16 16:02:29.395 | Socket (4) | CloseSocket call. 2026-07-16 16:02:29.395 | Socket (4) | Shutdown started. Waiting for graceful close. 2026-07-16 16:02:29.396 | Historical data download thread signaled to stop. 2026-07-16 16:02:29.396 | HD Request # 1 | Timestamp of first Intraday data file record written: 2026-07-16 16:02:00.050000. 2026-07-16 16:02:29.396 | HD Request # 1 | Received 19 Intraday data records from 2026-07-16 16:02:00.050000 to 2026-07-16 16:02:29.026000 (29.0 seconds. Delay: 0.4 seconds) and wrote 19 records for EURUSD 2026-07-16 16:02:29.403 | HD Request # 1 | Add time&sales data | Remembered last file record date-time: 2026-07-16 16:02:29.026000 2026-07-16 16:02:29.403 | HD Request # 1 | Completion time: 1s. 2026-07-16 16:02:29.403 | HD Request # 1 | Intraday data download complete for EURUSD. Unique request ID: 2 2026-07-16 16:02:29.403 | Removing historical data download ID 2. 2026-07-16 16:02:29.403 | Real-time Intraday chart data file updates started for EURUSD 2026-07-16 16:02:29.404 | Opened cached Intraday file: C:\SierraChart\Data\EURUSD.scid. Thread ID: 25032 2026-07-16 16:02:29.404 | Intraday chart data file opened for EURUSD 2026-07-16 16:02:29.404 | HD Request # 1 | Enabling Intraday chart updating for symbol. 2026-07-16 16:02:29.404 | 2026-07-16 16:02:29.404 | No download requests in the queue to start downloads for. 2026-07-16 16:02:29.650 | Socket (4) | Socket gracefully closed by remote side. 2026-07-16 16:02:29.650 | Socket (4) | Closed. 2026-07-16 16:02:38.420 | HTTPS connection ID:2 to downloads.rithmic.com:443 for request ID:2 (4) | Creating socket. Using TLS 1.2. 2026-07-16 16:02:38.420 | HTTPS connection ID:2 to downloads.rithmic.com:443 for request ID:2 (4) | New receive buffer size: 0 2026-07-16 16:02:38.420 | HTTPS connection ID:2 to downloads.rithmic.com:443 for request ID:2 (4) | Connecting to IP: 38.79.0.89. 2026-07-16 16:02:40.382 | HTTPS connection ID:2 to downloads.rithmic.com:443 for request ID:2 (4) | Socket gracefully closed by remote side. | Number times message added: 1 2026-07-16 16:02:40.384 | Rithmic Direct - DTC | Wrote file: C:\SierraChart\RithmicConnections.json. Size: 115672 2026-07-16 16:02:40.385 | Rithmic Direct - DTC | Processed connection points. Count: 496 2026-07-16 16:02:40.385 | HTTPS connection ID:2 to downloads.rithmic.com:443 for request ID:2 (4) | CloseSocket call. 2026-07-16 16:02:40.385 | HTTPS connection ID:2 to downloads.rithmic.com:443 for request ID:2 (4) | Graceful close received or receive error. Shutdown complete. Closing socket now. 2026-07-16 16:02:40.385 | HTTPS connection ID:2 to downloads.rithmic.com:443 for request ID:2 (4) | Closed. |