Login Page - Create Account

Support Board


Date/Time: Mon, 24 Aug 2026 01:59:10 +0000



Post From: Notice: July 9, 2026 - Internet Connectivity Issues Affecting CME Data

[2026-07-10 15:40:06]
Sierra_Chart Engineering - Posts: 24649
This looks pretty bad:

10 Jul 2026 11:34 a.m. EDT

*** CASCADED EXTERNAL NOTES 2026-07-10 15:34:36 GMT From CASE: 34869310 - Event
The NOC is engaging the local provider to obtain information regarding repair and isolation efforts.

10 Jul 2026 10:37 a.m. EDT

*** CASCADED EXTERNAL NOTES 2026-07-10 14:37:15 GMT From CASE: 34869310 - Event
The Lumen technician traveled to the site and is advising the splice crews are not onsite. Efforts to engage the local provider remain ongoing at this time.

Still a problem. Lumen sends a technician out to the site and sees no one there. And clearly there is a problem still.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2026-07-10 15:40:34