Support Board
Date/Time: Mon, 24 Aug 2026 01:59:36 +0000
Post From: Notice: July 9, 2026 - Internet Connectivity Issues Affecting CME Data
| [2026-07-10 06:42:05] |
| Sierra_Chart Engineering - Posts: 24649 |
|
10 Jul 2026 2:27 a.m. EDT
*** CASCADED EXTERNAL NOTES 2026-07-10 06:27:30 GMT Ramirez From CASE: 34869310 - Event The local provider has confirmed that the second cable has now been successfully installed, marking a significant milestone in the restoration effort. With both cables in place and splicing operations on the first cable progressing well, technicians now have greater visibility into the remaining work required to restore services. Based on the latest assessment from the field, the provider has refined its estimated restoration timeline and currently anticipates completing all required splicing activities and restoring affected services within approximately 3 to 4 hours. Lumen remains actively engaged with the provider and will continue to monitor progress closely, providing additional updates as new information becomes available. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |