Support Board

2026-07-10 04:49:50 GMT - The local provider has advised that conduit repairs have been completed and the first replacement cable has been successfully installed. Installation of the remaining cables remains in progress, while splicing resources are preparing to begin splicing operations on the first cable shortly. These developments represent a significant milestone in the restoration effort and will allow repair activities to advance to the next phase.

The provider has also reported that a thunderstorm has developed in the area. Although crews continue to work at this time, deteriorating weather conditions may impact the pace of restoration activities and could introduce delays if the storm intensifies.

Based on the current scope of work remaining, the local provider's best estimate is approximately 6 to 8 hours until all affected services have been fully restored. Lumen remains engaged with the provider and will continue to monitor progress closely, providing additional updates as new information becomes available.

2026-07-10 04:41:26 GMT - The Lumen NOC remains actively engaged with the local provider and is working to obtain the latest status of restoration efforts. Coordination between all parties is ongoing to monitor progress and identify any developments that may impact the restoration timeline. Additional updates will be provided as soon as new information becomes available.