Support Board
Date/Time: Thu, 09 Jul 2026 16:01:36 +0000
Post From: Notice: July 9, 2026 - Internet Connectivity Issues Affecting CME Data
| [2026-07-09 14:17:45] |
| Sierra_Chart Engineering - Posts: 24211 |
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The impact from this outage on historical data is now all resolved. But you may need to restart Sierra Chart, to get updated server addresses. We had to make a change to those for historical data. We did make a DNS change. So a restart is not necessary but that could take hours to go into effect for some users. To download missing historical Intraday data, refer to: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2026-07-09 14:19:50
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