Login Page - Create Account

Support Board


Date/Time: Tue, 07 Jul 2026 18:35:24 +0000



Post From: Frozen chart

[2026-07-07 16:58:18]
John - SC Support - Posts: 47077
You are not setup to get the data for NYMEX (the exchange where CL is traded) from us.

It looks like you are connecting to Rithmic, so you would be getting the data for NYMEX from them. You would need to check with Rithmic on why you are having an issue with this.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing