Support Board
Date/Time: Mon, 06 Jul 2026 19:25:45 +0000
Post From: Live CQG API account not working
| [2026-07-06 16:41:41] |
| John - SC Support - Posts: 47050 |
|
The exchange that you had active in June did not renew on July 1, 2026 due to insufficient funds in your account at that time. You can activate the exchange(s) for which you want real-time data for the CME Group at the following link: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges -- We are not understanding why you state that "F.US.EPU26" is an "old" symbol. And you reference a current symbol of "E.SU.EPU26" which doesn't make any sense. We are not aware of a change to the symbology for CQG. If there has been a change, then please point us to a website that shows this change. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |