Support Board
Date/Time: Mon, 06 Jul 2026 19:30:39 +0000
Post From: Live CQG API account not working
| [2026-07-06 15:35:36] |
| User563703 - Posts: 9 |
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I am currently experiencing an error when I try to place "Live" trades from my AMP account. My CQG web API Trading is not receiving the proper symbols from Sierra Chart. It keeps trying to use the old symbol (F.US.EPU26) and is rejecting this month's symbol of (E.SU.EPU26), I have tried "Translate symbols to current service" but to no avail. The error message "Real-time market data supported with Sierra Chart data feed symbol F.US.EPU26 ID 8" keeps coming up. Please look into my account and rectify this please. Thank you in advance, JWD.
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