Home >> Support Board

Support Board

Date/Time: Tue, 07 May 2024 09:07:31 +0000

How to Post a Message for Support

Post From: Real-time data feed

[2014-10-10 10:38:24] Link To Thread - Link To Post [Go To First Post]
User58493 - Posts: 3
Software version: 1199 \| 2014-10-10 12:31:44 Usage end date: 2015-03-13 \| 2014-10-10 12:31:44 Enabled for: Advanced Features. \| 2014-10-10 12:31:44 Enabled for: Advanced Features 2. \| 2014-10-10 12:31:44 Enabled for: Sierra Chart Historical Data Service. \| 2014-10-10 12:31:44 Enabled for: Sierra Chart Real-Time Exchange Data Feed. \| 2014-10-10 12:31:44 Enabled for: CME, CBOT, NYMEX, COMEX exchanges for trading accounts. \| 2014-10-10 12:31:44 Received 1 data feed usernames. \| 2014-10-10 12:31:44 Allow Support for Sierra Chart Data Feeds is enabled. \| 2014-10-10 12:31:44 Active service: SC Exchange Data \| 2014-10-10 12:31:44 Time Zone: +02:00:00 (CET+01CEST+01,M3.5.0/02:00,M10.5.0/03:00) \| 2014-10-10 12:31:44 2014-10-10 12:31:44 Local computer clock time \| 2014-10-10 12:31:44 2014-10-10 10:31:44 GMT time \| 2014-10-10 12:31:44 2014-10-10 12:31:44 Time zone adjusted time \| 2014-10-10 12:31:44 Time difference to server time: 6 seconds. \| 2014-10-10 12:31:44 Program path: C:\SierraChart2\ \| 2014-10-10 12:31:44 Data Files path: C:\SierraChart2\Data\ \| 2014-10-10 12:31:44 OS Version Number: 6.1 \| 2014-10-10 12:31:44 Checking for new symbol settings for scbcd \| 2014-10-10 12:31:44 HTTP connection to www.sierrachart.com:80 (0) \| Resolved address sierrachart.com to IP 188.40.121.148 \| 2014-10-10 12:31:44 HTTP connection to www.sierrachart.com:80 (1372) \| Connected. \| 2014-10-10 12:31:44 Symbol settings are up-to-date for scbcd \| 2014-10-10 12:31:44 Files to Open on Start up \| Opening file: IMA6.cht \| 2014-10-10 12:31:47 Mapping NQZ14 to NQZ4. Service code: cme \| 2014-10-10 12:31:48 Intraday data recording state for symbol NQZ14 is set to pending. \| 2014-10-10 12:31:48 HD Request # 2 \| Downloading Intraday chart data for NQZ14 to the file NQZ14.scid. Service: cme \| 2014-10-10 12:31:48 HD Request # 2 \| Download start Date-Time: 2014-10-10 12:12:04.0 \| 2014-10-10 12:31:48 HD Request # 2 \| Using server: scdf2.sierracharts.com port 10149 \| 2014-10-10 12:31:48 Socket (0) \| Resolved address ds7.sierracharts.com to IP 8.18.161.133 \| 2014-10-10 12:31:48 Mapping YMZ14 to YMZ4. Service code: cbot \| 2014-10-10 12:31:48 Intraday data recording state for symbol YMZ14 is set to pending. \| 2014-10-10 12:31:48 Mapping ESZ14 to ESZ4. Service code: cme \| 2014-10-10 12:31:48 Intraday data recording state for symbol ESZ14 is set to pending. \| 2014-10-10 12:31:48 Socket (1964) \| Connected. \| 2014-10-10 12:31:48 HD Request # 2 \| Sending historical data logon request message. \| 2014-10-10 12:31:48 HD Request # 2 \| Requesting Intraday data. Start Date-Time: 2014-10-10 12:12:04. Record interval: 0. Symbol: NQZ4 \| 2014-10-10 12:31:48 HD Request # 2 \| Decompressing data. \| 2014-10-10 12:31:48 HD Request # 2 \| Receiving Intraday data for NQZ14 starting at 2014-10-10 12:12:04 \| 2014-10-10 12:31:48 HD Request # 2 \| Timestamp of first Intraday data file record written: 2014-10-10 12:12:05 \| 2014-10-10 12:31:48 HD Request # 2 \| Historical data for NQZ14 is delayed because connection to main data feed is not present. Current data will be received upon connection. \| 2014-10-10 12:31:48 Socket (1964) \| Shutdown and closed. \| 2014-10-10 12:31:48 The network socket for historical data has been closed. \| 2014-10-10 12:31:48 HD Request # 2 \| Received 918 records from 2014-10-10 12:12:04 to 2014-10-10 12:21:55 (9.8 minutes) and wrote 917 records for NQZ14 \| 2014-10-10 12:31:48 HD Request # 2 \| Intraday download COMPLETE for NQZ14. Completion time: 0s \| 2014-10-10 12:31:48 HD Request # 3 \| Downloading Intraday chart data for YMZ14 to the file YMZ14.scid. Service: cbot \| 2014-10-10 12:31:48 HD Request # 3 \| Download start Date-Time: 2014-10-10 12:12:03.0 \| 2014-10-10 12:31:48 HD Request # 3 \| Using server: scdf1.sierracharts.com port 10149 \| 2014-10-10 12:31:48 Socket (0) \| Resolved address ds6.sierracharts.com to IP 8.18.161.131 \| 2014-10-10 12:31:48 Socket (1896) \| Connected. \| 2014-10-10 12:31:49 HD Request # 3 \| Sending historical data logon request message. \| 2014-10-10 12:31:49 HD Request # 3 \| Requesting Intraday data. Start Date-Time: 2014-10-10 12:12:03. Record interval: 0. Symbol: YMZ4 \| 2014-10-10 12:31:49 HD Request # 3 \| Decompressing data. \| 2014-10-10 12:31:49 HD Request # 3 \| Receiving Intraday data for YMZ14 starting at 2014-10-10 12:12:03 \| 2014-10-10 12:31:49 HD Request # 3 \| Timestamp of first Intraday data file record written: 2014-10-10 12:12:06 \| 2014-10-10 12:31:49 HD Request # 3 \| Historical data for YMZ14 is delayed because connection to main data feed is not present. Current data will be received upon connection. \| 2014-10-10 12:31:49 Socket (1896) \| Shutdown and closed. \| 2014-10-10 12:31:49 The network socket for historical data has been closed. \| 2014-10-10 12:31:49 HD Request # 3 \| Received 1013 records from 2014-10-10 12:12:03 to 2014-10-10 12:21:56 (9.9 minutes) and wrote 1011 records for YMZ14 \| 2014-10-10 12:31:49 HD Request # 3 \| Intraday download COMPLETE for YMZ14. Completion time: 0s \| 2014-10-10 12:31:49 HD Request # 4 \| Downloading Intraday chart data for ESZ14 to the file ESZ14.scid. Service: cme \| 2014-10-10 12:31:49 HD Request # 4 \| Download start Date-Time: 2014-10-10 12:12:03.0 \| 2014-10-10 12:31:49 HD Request # 4 \| Using server: scdf2.sierracharts.com port 10149 \| 2014-10-10 12:31:49 Socket (0) \| Resolved address ds7.sierracharts.com to IP 8.18.161.133 \| 2014-10-10 12:31:49 Socket (1964) \| Connected. \| 2014-10-10 12:31:49 HD Request # 4 \| Sending historical data logon request message. \| 2014-10-10 12:31:49 HD Request # 4 \| Requesting Intraday data. Start Date-Time: 2014-10-10 12:12:03. Record interval: 0. Symbol: ESZ4 \| 2014-10-10 12:31:49 HD Request # 4 \| Decompressing data. \| 2014-10-10 12:31:49 HD Request # 4 \| Receiving Intraday data for ESZ14 starting at 2014-10-10 12:12:03 \| 2014-10-10 12:31:49 HD Request # 4 \| Timestamp of first Intraday data file record written: 2014-10-10 12:12:04 \| 2014-10-10 12:31:49 NOTICE: Not connected to Live trading account to receive CME real-time futures data. \| 2014-10-10 12:31:49 SC Exchange Data \| Connected. \| 2014-10-10 12:31:49 HD Request # 4 \| Re-requesting historical data for ESZ14 to get the latest data since the download was started while not connected to primary service. \| 2014-10-10 12:31:50 Socket (1964) \| Shutdown and closed. \| 2014-10-10 12:31:50 The network socket for historical data has been closed. \| 2014-10-10 12:31:50 HD Request # 4 \| Received 3583 records from 2014-10-10 12:12:03 to 2014-10-10 12:21:56 (9.9 minutes) and wrote 3582 records for ESZ14 \| 2014-10-10 12:31:50 Mapping ESZ14 to ESZ4. Service code: cme \| 2014-10-10 12:31:50 HD Request # 5 \| Downloading Intraday chart data for ESZ14 to the file ESZ14.scid. Service: cme \| 2014-10-10 12:31:50 HD Request # 5 \| Download start Date-Time: 2014-10-10 12:21:56.0 \| 2014-10-10 12:31:50 HD Request # 5 \| Using server: scdf1.sierracharts.com port 10149 \| 2014-10-10 12:31:50 Socket (0) \| Resolved address ds6.sierracharts.com to IP 8.18.161.131 \| 2014-10-10 12:31:50 Socket (1956) \| Connected. \| 2014-10-10 12:31:50 HD Request # 5 \| Sending historical data logon request message. \| 2014-10-10 12:31:50 Mapping NQZ14 to NQZ4. Service code: cme \| 2014-10-10 12:31:50 SC Exchange Data \| Starting real-time market data updates for: NQZ4. ID: 2 \| 2014-10-10 12:31:50 Using username 0 \| 2014-10-10 12:31:50 SC Exchange Data \| Connecting to the server scdf2.sierracharts.com. Port 443 \| 2014-10-10 12:31:50 HD Request # 5 \| Requesting Intraday data. Start Date-Time: 2014-10-10 12:21:56. Record interval: 0. Symbol: ESZ4 \| 2014-10-10 12:31:50 Intraday data recording state for symbol NQZ14 is set to pending. \| 2014-10-10 12:31:50 Socket (0) \| Resolved address ds7.sierracharts.com to IP 8.18.161.133 \| 2014-10-10 12:31:50 Mapping YMZ14 to YMZ4. Service code: cbot \| 2014-10-10 12:31:50 SC Exchange Data \| Starting real-time market data updates for: YMZ4. ID: 3 \| 2014-10-10 12:31:50 Intraday data recording state for symbol YMZ14 is set to pending. \| 2014-10-10 12:31:50 SC Exchange Data \| Starting real-time market data updates for: ESZ4. ID: 1 \| 2014-10-10 12:31:50 HD Request # 5 \| Decompressing data. \| 2014-10-10 12:31:50 HD Request # 5 \| Receiving Intraday data for ESZ14 starting at 2014-10-10 12:21:56 \| 2014-10-10 12:31:50 Socket (1956) \| Shutdown and closed. \| 2014-10-10 12:31:50 The network socket for historical data has been closed. \| 2014-10-10 12:31:50 HD Request # 5 \| Received 7 records from 2014-10-10 12:21:56 to 2014-10-10 12:21:56 (0.0 seconds) and wrote 0 records for ESZ14 \| 2014-10-10 12:31:50 HD Request # 5 \| Intraday download COMPLETE for ESZ14. Completion time: 0s \| 2014-10-10 12:31:50 Real-time Intraday chart data file updates started for ESZ14 \| 2014-10-10 12:31:50 HD Request # 6 \| Downloading Intraday chart data for NQZ14 to the file NQZ14.scid. Service: cme \| 2014-10-10 12:31:50 HD Request # 6 \| Download start Date-Time: 2014-10-10 12:21:55.0 \| 2014-10-10 12:31:50 HD Request # 6 \| Using server: scdf2.sierracharts.com port 10149 \| 2014-10-10 12:31:50 Socket (0) \| Resolved address ds7.sierracharts.com to IP 8.18.161.133 \| 2014-10-10 12:31:50 Socket (1892) \| Connected. \| 2014-10-10 12:31:50 SC Exchange Data \| Connected to server. \| 2014-10-10 12:31:50 SC Exchange Data \| Sending logon request message. \| 2014-10-10 12:31:50 Socket (1968) \| Connected. \| 2014-10-10 12:31:50 HD Request # 6 \| Sending historical data logon request message. \| 2014-10-10 12:31:50 SC Exchange Data \| Server Info - Server Name: . \| 2014-10-10 12:31:50 SC Exchange Data \| Server protocol version: 4. Client protocol version: 4. There is a protocol match. \| 2014-10-10 12:31:50 SC Exchange Data \| Successfully connected. \| 2014-10-10 12:31:50 Intraday data recording state for symbol ESZ14 is set to pending. \| 2014-10-10 12:31:50 SC Exchange Data \| Restarting real-time data updates for symbol: ESZ14 -> ESZ4 \| 2014-10-10 12:31:50 SC Exchange Data \| Restarting real-time data updates for symbol: NQZ14 -> NQZ4 \| 2014-10-10 12:31:50 SC Exchange Data \| Restarting real-time data updates for symbol: YMZ14 -> YMZ4 \| 2014-10-10 12:31:50 HD Request # 6 \| Requesting Intraday data. Start Date-Time: 2014-10-10 12:21:55. Record interval: 0. Symbol: NQZ4 \| 2014-10-10 12:31:50 Symbol Error - ESZ14 is unknown, unavailable, or improperly formatted. Exchange not authorized. \| 2014-10-10 12:31:50 Symbol Error - NQZ14 is unknown, unavailable, or improperly formatted. Exchange not authorized. \| 2014-10-10 12:31:50 Symbol Error - YMZ14 is unknown, unavailable, or improperly formatted. Exchange not authorized. \| 2014-10-10 12:31:51 HD Request # 6 \| Decompressing data. \| 2014-10-10 12:31:51 HD Request # 6 \| Receiving Intraday data for NQZ14 starting at 2014-10-10 12:21:55 \| 2014-10-10 12:31:51 HD Request # 6 \| Timestamp of first Intraday data file record written: 2014-10-10 12:21:56 \| 2014-10-10 12:31:51 Socket (1968) \| Shutdown and closed. \| 2014-10-10 12:31:51 The network socket for historical data has been closed. \| 2014-10-10 12:31:51 HD Request # 6 \| Received 11 records from 2014-10-10 12:21:55 to 2014-10-10 12:21:57 (2.0 seconds) and wrote 10 records for NQZ14 \| 2014-10-10 12:31:51 HD Request # 6 \| Intraday download COMPLETE for NQZ14. Completion time: 1s \| 2014-10-10 12:31:51 Real-time Intraday chart data file updates started for NQZ14 \| 2014-10-10 12:31:51 HD Request # 7 \| Downloading Intraday chart data for YMZ14 to the file YMZ14.scid. Service: cbot \| 2014-10-10 12:31:51 HD Request # 7 \| Download start Date-Time: 2014-10-10 12:21:56.0 \| 2014-10-10 12:31:51 HD Request # 7 \| Using server: scdf1.sierracharts.com port 10149 \| 2014-10-10 12:31:51 Socket (0) \| Resolved address ds6.sierracharts.com to IP 8.18.161.131 \| 2014-10-10 12:31:51 Socket (1964) \| Connected. \| 2014-10-10 12:31:51 HD Request # 7 \| Sending historical data logon request message. \| 2014-10-10 12:31:51 HD Request # 7 \| Requesting Intraday data. Start Date-Time: 2014-10-10 12:21:56. Record interval: 0. Symbol: YMZ4 \| 2014-10-10 12:31:51 HD Request # 7 \| Decompressing data. \| 2014-10-10 12:31:51 HD Request # 7 \| Receiving Intraday data for YMZ14 starting at 2014-10-10 12:21:56 \| 2014-10-10 12:31:51 Socket (1964) \| Shutdown and closed. \| 2014-10-10 12:31:51 The network socket for historical data has been closed. \| 2014-10-10 12:31:51 HD Request # 7 \| Received 12 records from 2014-10-10 12:21:56 to 2014-10-10 12:21:56 (0.0 seconds) and wrote 0 records for YMZ14 \| 2014-10-10 12:31:51 HD Request # 7 \| Intraday download COMPLETE for YMZ14. Completion time: 0s \| 2014-10-10 12:31:51 Real-time Intraday chart data file updates started for YMZ14 \| 2014-10-10 12:31:51 HD Request # 8 \| Downloading Intraday chart data for ESZ14 to the file ESZ14.scid. Service: cme \| 2014-10-10 12:31:51 HD Request # 8 \| Download start Date-Time: 2014-10-10 12:21:56.0 \| 2014-10-10 12:31:51 HD Request # 8 \| Using server: scdf2.sierracharts.com port 10149 \| 2014-10-10 12:31:51 Socket (0) \| Resolved address ds7.sierracharts.com to IP 8.18.161.133 \| 2014-10-10 12:31:51 Socket (1968) \| Connected. \| 2014-10-10 12:31:51 HD Request # 8 \| Sending historical data logon request message. \| 2014-10-10 12:31:51 HD Request # 8 \| Requesting Intraday data. Start Date-Time: 2014-10-10 12:21:56. Record interval: 0. Symbol: ESZ4 \| 2014-10-10 12:31:51 Chart #3 has tagged chart #1 for full recalculation. Chartbook: IMA6.cht \| 2014-10-10 12:31:51 HD Request # 8 \| Decompressing data. \| 2014-10-10 12:31:52 HD Request # 8 \| Receiving Intraday data for ESZ14 starting at 2014-10-10 12:21:56 \| 2014-10-10 12:31:52 HD Request # 8 \| Timestamp of first Intraday data file record written: 2014-10-10 12:21:58 \| 2014-10-10 12:31:52 Socket (1968) \| Shutdown and closed. \| 2014-10-10 12:31:52 The network socket for historical data has been closed. \| 2014-10-10 12:31:52 HD Request # 8 \| Received 9 records from 2014-10-10 12:21:56 to 2014-10-10 12:21:58 (2.0 seconds) and wrote 2 records for ESZ14 \| 2014-10-10 12:31:52 HD Request # 8 \| Intraday download COMPLETE for ESZ14. Completion time: 0s \| 2014-10-10 12:31:52 Real-time Intraday chart data file updates started for ESZ14 \| 2014-10-10 12:31:52 Chart #1 is performing a full recalculation because it has been tagged. Chartbook: IMA6.cht \| 2014-10-10 12:31:52 Chart #2 has tagged chart #1 for full recalculation. Chartbook: IMA6.cht \| 2014-10-10 12:31:52 Chart #2 has tagged chart #1 for full recalculation. Chartbook: IMA6.cht \| 2014-10-10 12:31:52 Chart #2 has tagged chart #1 for full recalculation. Chartbook: IMA6.cht \| 2014-10-10 12:31:52 Chart #1 is performing a full recalculation because it has been tagged. Chartbook: IMA6.cht \| 2014-10-10 12:31:52 HTTP connection to www.sierrachart.com:80 (1372) \| Closed. No error. \| 2014-10-10 12:31:54 HTTP connection to www.sierrachart.com:80 (1372) \| Shutdown and closed. \| 2014-10-10 12:31:54