Support Board
Date/Time: Fri, 09 May 2025 20:21:25 +0000
Post From: Spreadsheet trading system not submitting order despite signal was generated
| [2014-10-10 03:30:37] |
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Responses to post: #1: We do not provide auto trade system debugging. We can only refer you to this section here: https://www.sierrachart.com/index.php?page=doc/doc_SystemsAlerts.php#IgnoredSignals There are definite reasons why you see what you do and all of this is well documented. #2. Refer to the documentation here about this: https://www.sierrachart.com/index.php?page=doc/doc_TradeSimulation.php#HowOrdersAreFilled At the time of the order fill you can see what the bid and ask prices are, in the Trade Activity Log. There must be some explanation for why you are experiencing what you are, but you are in a better position to determine the problem than we are. We do not know exactly what you are doing. And we do not see the actual bid and ask prices and we do not have any information about the order fills. The best we can do is explain how things work and you need to look at what you are doing and the data and determine what the problem is. If there is something we need to be aware of, then you can let us know. #3. The issue is not related to Spreadsheets at least when it comes to the fill prices. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-10-10 03:36:18
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