Support Board
Date/Time: Mon, 10 Aug 2026 09:30:59 +0000
Post From: double charged
| [2026-06-26 13:38:40] |
| John - SC Support - Posts: 47509 |
|
We have refunded the second package purchase back to your Services Surplus. The reason this occurred is that you had already setup your account for Package 3, but then you selected the "Update/Renew Now" button, which added the additional month. You can view the transactions for your account at the following link: https://www.sierrachart.com/UserControlPanel.php?page=TransactionLog For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |