Support Board
Date/Time: Sat, 20 Jun 2026 03:43:05 +0000
Post From: Footprint Chart Intraday Download never ends
| [2026-06-20 01:23:34] |
| John - SC Support - Posts: 46802 |
|
What is the symbol for this chart, as it is entered in "Chart >> Chart Settings >> Symbol >> Symbol"? And what is "Global Settings >> Data/Trade Service Settings >> Main Settings >> Current Selected Service" set to? The reason why you can not change the "Date Range in File From" to a more recent date is that the data is already there, so you can not remove it by changing that date. We need to know the above so we know where you are getting your data from, which may give us some information on why you are having a problem. In particular, if you are not getting your data from us, then you may be having an issue due to the exchanges being closed today, and you may just be having an issue connecting. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |